Food Services Area Manager - Yona Ozark
Shreveport, LA
About the Job
Come rise above with Yona! Our employees are instrumental in maintaining a happy, healthy, and clean environment for the residents. We depend on our team members to be highly motivated, committed, and compassionate individuals who share our vision and work together to attain it. Our work environment encourages responsibility for personal growth and promotes pride in each employee. You will play an essential role in providing warm and friendly hospitality to all the residents, visitors, and coworkers. The Food Services Area Manager manages and directs the overall operations of the dietary department in numerous skilled nursing facilities in an assigned geographic area in accordance with current federal, state, and local standards, guidelines, and regulations. The Area Manager is responsible for providing leadership to ensure that dietary quality standards, inventory levels, safety guidelines and customer service expectations are met. Benefits of Yona • Comprehensive medical, dental, and vison insurance • Employer paid life insurance • 401(k) plan • Competitive paid time off • Employee assistance program • Wages on demand • Discount & wellness programs • Career growth Responsibilities: • Meets with Food Services District Managers and managers regularly to coach and provide feedback on performance, and to assist in managers’ professional development. • Leads quality dining programs that will enhance the meal experience for the residents • Ensures that the dining programs meet federal, state, and local standards, guidelines and regulations • Ensures that the food service operation is maintained in a clean, safe and sanitary manner • Responds to customer preferences to meets the needs of residents • Maintains contact with clients to ensure satisfaction with services being provided by Yona • Trains workers in Dietary procedures and proper operation and maintenance of equipment • Supervises and evaluates the quality of work completed by the Food Services Directors and Supervisors. • Maintains an environment that is in sanitary, attractive and in orderly condition at each facility in the district • Forecasts and plans the purchase of supplies, and equipment • Reviews and analyzes all reports for the district • Interviews, hires and orients Food Services Directors and Supervisors for facilities in the district • Maintains proper staffing levels at each facility • Maintains knowledge of any applicable Collective Bargaining Agreements (CBAs) in the district • Attains financial goals for each facility in the district by managing a cost-effective program • Maintains required records including but not limited to; inventory, compliance, income/expense, and personnel records • Conducts regular management staff meetings and communicates with members of other departments to coordinate housekeeping activities • Maintains the departments to be survey-ready at all times, assuring the department operates within federal, state, and local regulations • Actively participates in facility meetings and committees • Reports monthly initiatives, goals, and accomplishments • Promotes and monitors resident satisfaction • Performs the job assignments of a Cook, or Dietary Aide as necessary • Other job duties as assigned by the supervisor Requirements: • Associate's or higher degree in food service management or in hospitality, including a course of study in food service or restaurant management from an accredited institution of higher learning. • Food service supervisory experience required; at least two years experience in long term care preferred. • Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP), per the Certifying Board for Dietary Managers, the credentialing agency of the Association of Nutrition & Foodservice Professionals (ANFP) • General business acumen • Public speaking skills • Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required • Ability to work all shifts as needed • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook This posting in no way states or implies that these are the only duties to be performed by the employee occupying this position. Candidates/employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. Yona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
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