Finance Operation Admin II - US Tech Solutions

Duration: 6 months contract

Job Description:

Temp to perm: 6 months assignment with possibility to extend. Schedule: Hybrid – Tuesday, Wednesday and Thursday In office, Monday, Friday from home 9am-5:30pm

The Finance Operational Admin II (Collections) will make outbound calls to customers to resolve balances deemed past due by the Accounts Receivable (AR) system. The AR System will manage customer’s accounts according to defined Strategies. The A/R Processor will use experience to identify customer’s needs and provide solutions.

Responsibilities:

• Responsible for the follow up and timely completion of next action item according to the Strategy under which the account is managed.

• Contact assigned accounts for payments using the various methods defined by the Strategy under which the account is managed, communicate with accounts using system notifications

• Responsible for proper documentation in the AR system.

• Must be able to analyze customer payment trends and make suggestions to mitigate account balances. Must have the ability to quickly review account history, payment and credit information to articulate a resolution

• Resolves payment delay issues, deductions, and cash application issues which the customer has communicated to the Company, which is either preventing payment or will result in a deduction.

• Provides communication to customers via telephone, computer, and written correspondence regarding account’s status, and obtain payments or develops resolution plans up to and including payment..

• Supports inter-departmental initiatives to ensure that goals are met, make suggestions to improve collections effectiveness.

• Process customer payments, and provide customer documentation as needed.

• Perform functions within established guidelines and release orders

• Performs related duties as assigned.

Experience:

• Minimum High School Diploma or GED. Associates Degree Preferred

Business and personal computer hardware and software applications.

• Collections with a high volume transaction company.

• Must be proficient with Windows and Excel.

Skills:

· At least 5 years experience making outbound calls to customers to resolve balances deemed past due.

· Mid-level excel skills

· Worked with national type of accounts, as an example Walmart, Target CVS, Macy’s etc

Education:

· Minimum High School Diploma or GED. Associates Degree Preferred

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Deepak

Email: deepakm@ustechsolutionsinc.com

Internal Id: 24-26148