Field Service Technician - FlexPrint
Mesa, AZ Not Available
About the Job
Description
"You don't just build a business; you build people, and then those people build the business."
At Flex Technology Group, and our family of companies, we put people first. Join us and you’ll find that the focus is all about you. You’re recognized and treated as an individual. Your development is unique to you – tailored to your wishes and needs – and will continue throughout your career with us. The only constant is that you will be challenged and stretched, but within a supportive environment, working with some of the brightest minds in the business. Flex Technology Group is a national company that has been featured as one of the Top 50 companies to sell for by Selling Power Magazine. It has also been featured on the Inc. 5000 fastest-growing company list for 12 years in a row.
We are hiring a Field Service Technician in Mesa/Phoenix, AZ. In this role, you will be expected to travel up to 50% of the time nationally and travel weekly to a remote site with a hotel stay.
As a member of this team, you will go on-site to our client's business locations to perform the following services:
- Assist in new customer onboarding which includes tagging, inspecting, and cleaning each customer-owned printing/copying device
- Servicing products independently
- Diagnosing basic printing issues, discerning between printer and network problems
- Basic networking and installation of printers/copiers
- Managing inventory according to company standards
- Upkeeping your vehicle, tool kit, and supplies
- Cultivating and preserving professional relationships with customers and staff
- Upholding a professional demeanor
- Ensuring maximum equipment uptime through prompt repairs
- Guaranteeing customer satisfaction
- Efficiently managing your time
What you will contribute to the role:
- Preferred prior experience in maintenance and repair of printers/copiers
- Demonstrated mechanical and electrical aptitude and skills
- Basic networking knowledge
- Computer and analytical skills
- Must be able to obtain an MSHA Certificate (Mine Safety and Health Administration)
- Willing to travel up to 50% out of state and the ability to travel on short notice is required. Weekly travel and hotel stay locally (in-state)
- High School Diploma required
- Capability to lift and carry 50 pounds and pull, lift, reach, and transport equipment parts and boxes
- You must be 21 years of age or older, have a valid driver's license from your state of residence, and have a clean driving record. You must also have a reliable vehicle for local travel within your metro area.
- Independent troubleshooting and critical thinking skills
Flex Technology Group provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.
Source : FlexPrint