Field Service Technician - Mechatronics - Industrial Manufacturing - PakTec Packaging
Nashville, TN
About the Job
ABOUT PAK-TEC:
Pak-Tec provides end-of-line packaging and automation solutions with a highly specialized focus in adhesive, case erecting, labeling, marking, and coding technologies. Family-owned and operated for 45 years, Pak-Tec has established itself as a leading industrial packaging partner across the nation. We are proud to support a wide range of companies from small ‘mom-n-pops’ to large, multi-national conglomerates. We are in nearly all manufacturing sectors but our largest include food, beverage, and pharmaceutical. We have a wonderful group of professionals who make a spectacular work-family. We are looking for energetic, problem-solvers to help improve and grow our organization. Join our team and help us succeed together!!
See more atwww.Pak-Tec.com
JOB DESCRIPTION:
Primary responsibilities include the installation, maintenance, repair, and calibration of industrial packaging equipment and machinery at customer manufacturing and distribution facilities. We service a wide range of manufacturing sectors - the largest customer base is food/beverage manufacturers.
This job is ideal for those who enjoy hands-on, problem solving responsibilities. This is NOT for those who prefer to spend their time at a desk. This job requires technicians who are self-driven, who welcome problem solving opportunities, and who are responsive to customers' needs. Being able to work with people is a must, along with organizational skills and the ability to think on their feet.
Overnight travel is required (50%) and it can vary greatly from time to time. Some projects/assignments may require air travel and multiple days on site. Regional travel is required. Most of the work will take place at customer manufacturing facilities.
DUTIES AND RESPONSIBILITIES:
- The primary function is to install, diagnose, audit, service, and repair industrial labeling machinery and packaging equipment in industrial manufacturing facilities.
- Conduct training on equipment, its capabilities and operation to the customer; responds to all questions in a courteous and knowledgeable manner.
- Accurately completes all necessary paperwork including but not limited to work orders, service orders, time logs, and emergency information schedules.
- Safely operates assigned company vehicle and ensures that it is maintained according to manufacturer’s specifications.
- When on call, ensures availability by telephone or pager contact at all times for service calls.
- Self-schedule projects and service calls
- Assist sales team on various sales projects and demonstrations; Promote service contracts and additional technical services
- Performs other related duties as assigned by management.
QUALIFICATIONS:
- Strong technical knowledge on mechanical and electrical systems
- PLC Programming encouraged
- Experience in Mechatronics
- Skilled machinery trouble-shooting and root-cause-analysis
- 2+ Years Technical and/or Manufacturing experience
- Ability to travel (over-night when required)
- Valid drivers license
- Ability to work independently with minimal supervision.
- Professional appearance and demeanor
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Military experience welcomed
COMPETENCIES:
- Planning/Organizing
- Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Ethics
- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Professionalism
- Reacts well under pressure and coolheaded in face of obstacles; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments; Takes pride in work; Graciously accepts feedback from others and makes effort to grow.
- Dependability
- Follows instructions, responds to direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to stand for periods over 2 hours
- Frequently required to drive for periods of 2 – 5 hours (Occasionally at night)
- Frequently required to climb, balance, bend, stoop, kneel or crawl
- Frequently required to lift/push/carry items up to 51 pounds
- Occasionally required to lift/push/carry items up to 75 pounds
- Occasional exposure to warm and/or humid conditions (Typically seasonal)
- Occasional exposure to cold conditions (Typically seasonal)
- Rarely work in elevated or confined spaces
- Continually required to utilize hand and finger dexterity
- Frequently work around fumes and/or cleaning agents
- Occasional loud noise (examples: metal can manufacturing, general machinery)
You should be proficient in:
- Equipment Troubleshooting
- Troubleshooting Skills
- Mechanical Troubleshooting Skills
- Troubleshooting Industrial Automation Equipment
- PLC Programming Experience
- Packaging Experience
- Experience in a Manufacturing Environment
- Root Cause Analysis
- Inkjet Printing
Machines & technologies you'll use:
- Labeling Systems
- Material Handling Systems
- Packaging Machines
- Wrapping Machines
- Programmable Logic Controller (PLC)
- Conveyor Systems
- Gluer Machine
- Pelletizer Machine
- Industrial Robot
Salary info:
$31.25 - $40.87 / hr