Field Service Technician - ASCENDING

Location: Chicago, IL, Michigan, Georgia, Florida
Term: Full-time

Overview:
Our client is seeking an experienced CNC Field Service Technician to join their team. This role involves up to 100% travel to customer facilities, providing advanced troubleshooting and repair of CNC machine tools, including 5-axis machines, mills, and lathes. You will play a key role in ensuring the functionality and performance of machine tools while working in a dynamic environment that values expertise and adaptability. Our client offers competitive wages, excellent benefits, and opportunities for professional growth.

Job Duties:

• Dismantle and prepare machines for shipment.
• Perform machine leveling and alignment.
• Troubleshoot and repair major machine tool problems, including 5-axis machines, mills, and lathes.
• Disassemble, repair, and rebuild machine tool sub-assemblies and assemblies.
• Organize and tag components for reassembly.
• Replace or repair damaged components.
• Conduct first-time power-up and troubleshooting of machines.
• Perform servo system tuning and advanced troubleshooting of electronic circuitry.
• Train customers on CNC control system operations.
• Report activities and expenses timely and accurately.
• Travel frequently to customer facilities, often on short notice.
• Maintain a clean, organized work area.
• Adapt to diverse environments, working with various machine types and customer needs.
• Additional duties as assigned.

Must-Have Qualifications:

• Authorization to work in the United States (U.S. citizenship required)
• Willingness to travel up to 100%.
• 5 years of experience in machine tool field service.
• Advanced knowledge of machine tools and terminology, including troubleshooting 5-axis machines, mills, and lathes.
• Demonstrated ability to work with diverse equipment rather than staying on the same machine or with the same company for extended periods unless project-based.
• Associate degree in electronic engineering or related field (experience may substitute).
• Strong understanding of mechanical systems and components.
• Intermediate parametric programming and ladder logic knowledge.
• Excellent interpersonal and computer skills.
• Advanced troubleshooting capabilities.
• Physical ability to lift up to 50 pounds and stand for long periods.

Nice-to-Have Qualifications:

• Experience with Renishaw Ballbar and Laser Calibration equipment.
• Ability to scrape and fit machine tool components.
• Working knowledge of applications processes and programming.
• Background in CNC retrofitting or unique machine builds.

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