Field Service Representative - SOC LLC

The FSR shall serve as in-house SME on Harris Communications Systems products and systems. The FSR shall coordinate, support, and conduct technical activities (involving Harris products and systems) as required by NSW end users. This technical support can include, but is not limited to, the following:

Operations Training (example radio systems: AN/PRC-152A, AN/PRC-117G, AN/PRC-163)

Assist with development of programs of instructions (POI) and course curriculum.

Assist with development of tactical systems architectures, including ground, air, maritime, and dismount. Facilitate COP, extension of services, connection to SIE/SIPR, network operations (Net Ops), PLI/BFT/SA, ISR, voice, data, Line-of-Sight, SATCOM, etc.

Assist with development of C4 standard operating procedures (SOP), and new conops and mission use cases that can be achieved through advanced new capabilities in Harris products and systems.

Support for basic Maintenance: Software upgrades, COMSEC initialization, HUB replacement, etc.

Direct support to NSW tactical operations training activities such as troop work up phase during Unit Level Training (ULT).

Participate in conference calls with other FSRs working on this program, as required.

Submit weekly status reports to Program Manager and Lead FSR.

Communicate issues and concerns to Program Manager, as required.

FSR Qualifications: The FSR must have the following minimum qualifications:

Associates technical degree or related experience with 4+ years of experience working with military and tactical radio communications.

Ability to organize, train, advise and supervise in the installation, utilization and operation of communication systems

Ability to establish and maintain tactical and operational communications including HF, VHF, UHF and MANET functions

Ability to supervise and critique the functions of special operations communicators

Ability to plan, prepare and assist in the communications area of study

Strong understanding of computer networking and IP

Ability to work independently

Active United States Department of Defense clearance of SECRET or higher

Additionally, the following certifications are preferred:

CompTIA A+, Network+ and/or Security+

Cisco CCENT, CCT, CCNA, and/or CCDA