Field Service Engineer, Springfield Illinois - Skyline Products

The Field Service Engineer is an integral part of the Skyline Products Inc. team. This team member will provide customer support, testing and field repair on LED and scroll-style gas price signs, electronic dynamic message signs and traffic control systems. Skyline Products is looking for a dynamic, self-motivated experienced individual who will represent the company in a highly professional, and customer-centric manner.

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Skyline Products is looking for someone with experience in a customer facing technical field role that will represent the company in a highly professional manner and serve our customer base.


Essential Duties and Responsibilities include the following:



+ Travel to customer sites to perform onsite installation, testing and troubleshooting of dynamic message sign systems located on interstates, local roads, and/or gas stations


+ Coordinate, manage and complete assigned project work orders in a timely manner


+ Write routine trip reports, test result reports, feedback reports to engineering and correspondence


+ Communicate frequently and effectively with both internal and external customers


+ Facilitate on-site or remote training sessions



QUALIFICATIONS



+ Team oriented, able to work well with coworkers


+ Excellent customer interfacing and communication skills


+ Minimum of three years of experience in basic electronics


+ Equivalent military technical training and experience


+ Associate’s, or Bachelor’s degree in electronics preferred


+ Experience in the use of multimeters measuring AC and DC voltage


+ Able to read and interpret electrical schematics and wiring diagrams


+ Proficient with MS Office


+ Basic networking and Linux/Unix command line experience is a plus


+ Availability to travel up to 75% to customer sites; able to travel on short notice


+ Ability to lift/move up to 50 pounds


+ Ability to perform in cold, noisy, stressful environments


+ Able to work from a bucket truck at heights up to 30 feet


+ Must possess a valid driver’s license



Skyline Products is an Equal Opportunity Employer; all decisions are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.


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