Field Service Engineer: Industrial Automation Equipment - CA001 - WGNSTAR

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

NO SPONSORSHIPS AVAILABLE AT THIS TIME.
This is a full-time, 90-day, contract to direct hire opportunity with our client, hiring immediately!

Shift: There will be travel required for this position up to around ~50%, actual travel might be less, but you should be available for travel as needed.  All travel expenses are paid. 
Pay Rate: $85,000 - $130,000
Location: Hayward, CA – local candidates preferred, however relocation is available.

The principal duties and responsibilities will be:

• Commission, troubleshoot, service and perform preventative maintenance on Automated Plasma Treatment work cells within customer facility.
• Repair and/or refurbish systems and sub-systems for other atmospheric and/or vacuum plasma technology systems.
• Frequent travel, primarily within North America (incl. Mexico), Europe (primarily Germany) and Southeast Asia to install, maintain and repair equipment.
• Quick response to customer requests. emergency services and 24x7 "On Call" support.

• Scheduling services calls with customers.
• Equipment on-site commissioning, installation and qualification, testing, maintenance, trouble shooting and calibration services.
• Work under strict occupational safety and health standards (OSHA, NPFA).
• Assist maintaining organization of materials, customer spare/repair parts, equipment builds.
• Identifying tools and resources necessary for completion of tasks.
• Training customers in the operation and maintenance of equipment.
• Telephone, email and in-person technical support.
• Create clear, concise, and complete commissioning procedures & troubleshooting documentation.
• Writing/editing templates, operating procedures and manuals.
• Coordinate with cross functional work teams such as field applications, support and services, product management, manufacturing and marketing or sales.

• Associate degree in an electro-mechanical, electrical or electronic discipline or equivalent military training.
• 5 years’ experience in field service or similar position.
• Excellent communication skills (both verbal and written).
• Ability to read and understand electrical drawings and assembly drawings.
• Experience with factory automation, or electronics devices production.
• Experience in programming PLCs and HMIs.
• Must have a valid passport and driver’s license.
• Must be able to pass background check and drug test.
• Must be able to pass customer’s site requirements.

• Has very strong technical knowledge of electrical circuitry, mechanical and electronics and factory automation industrial tools, machinery or equipment.
• Has excellent troubleshooting skills.
• Has excellent customer service skills, focus on the customer.
• Is well organized, with a keen attention to detail.
• Can work alone and without supervision.

Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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