Field Maintenance & Repair Technician - Dallas/Fort Worth, TX area - Full Time - Smarte Carte

FIELD MAINTENANCE & REPAIR TECHNICIAN – Fort Worth, TX- Full Time

$20 / hour 

($21 per hour if doing Planet Fitness work)

Daily local travel, includes mileage reimbursement

Occasional weekend work may be required

Full-time benefits and bonus eligible!

BENEFITS

Smarte Carte Inc. offers competitive pay, and outstanding benefits including; Group Health Insurance; Medical & Dental, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, Wellness Reimbursement Program and More!    

 

COMPANY BACKGROUND:

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

The Full-time Field Maintenance and Repair Technician is responsible for the service and maintenance of equipment within the Dallas/Fort Worth, TX area, including Dallas Love Field, Grapevine Mills, USPS lockers, several fitness club locations and various malls as needed.

KEY RESPONSIBILITIES

• Inspect and perform maintenance on assigned equipment
• Clean strollers, massage chairs, wheelchairs, CMUs, and locker systems to ensure clean and functional equipment is always available for customers
• Accurate and timely collections, bank, and report financial transactions
• Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards
• Maintain regular contact with District Service Manager
• Maintain a safe working environment by ensuring all equipment is in good repair and working as designed
• Maintain a positive relationship with the facility management
• Other assignments as needed.

SKILLS

• Minimum 2 years in a customer service role required.
• Minimum 2 years of field based product support experience (route) preferred
• Basic understanding of electro/mechanical assembly, troubleshooting, and repair
• Excellent verbal and written communication
• Maintain accurate records and compile reports
• Proficient in computer and Smartphone use

EDUCATION

• Technical degree or similar preferred

LICENSES/CERTIFICATIONS 

• Valid Driver License required
• Ability to get USPS badge required (background check, drug screen)

PHYSICAL REQUIREMENTS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop, walk and stand for long periods of time
• Visual acuity/manual dexterity to perform mechanical and electrical repairs

Experience

Required

• 2 year(s): Customer Service
• Basic understanding of electro/mechanical assembly, troubleshooting and repair

Education

Preferred

• Technical/other training or better in Electronics Technology or related field

Licenses & Certifications

Required

• Drivers License

Skills

Required

• Troubleshooting
• Attention to detail
• Reporting
• Computer
• Time Management
• Flexibility
• Customer Service
• Cleaning
• Communication

Behaviors

Required

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

• Self-Starter: Inspired to perform without outside help

See job description