Family Services Specialist I/II - Oklahoma Human Services
Oklahoma City, OK 73105
About the Job
Family Services Specialist I/II
This position is located in Oklahoma City, Oklahoma.
Annual Salary:
- Level I H14A: $37,440.00 Full State Employee Benefits
- Level II H14B: $40,248.00 Full State Employee Benefits
Travel is occasional. Must possess a valid driver's license and maintain required car insurance.
Minimum Qualifications:
Level I:
- Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
- OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
- Education and Experience requirements consist of a bachelor’s degree;
- OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
- OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.
Job Responsibilities
- Demonstrates customer service, flexibility, and organizational skills while working in a fast-paced environment.
- Assesses the needs of individuals and determine eligibility for SNAP, Child Care and Medical programs.
- Interviews clients in an office setting or via phone.
- Manages a caseload and provides services for individuals and their families.
- Evaluates the needs of individuals and families and make referrals to appropriate community resources.
- Compiles data, completes documentation, and enters data electronically to determine client eligibility.
- Interprets and applies policy and procedures, provides clear documentation of casework, and independently performs complex tasks.
- Participates in individual and staff conferences.
- Must attend all mandatory training associated with the position.
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If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service
Announcement Number: 24-BB191
**83005092/JR23765, 83004351/JR37504, 83007509/JR39242
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Source : Oklahoma Human Services