Facilities Manager - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are seeking a Facilities Manager with a strong professional presence and the ability to self-perform small facility requests. In this role, you will serve as the single point of contact responsible for facilities management, assisting the Regional Manager and Operations Director in delivering high-quality, client-focused service. Your primary focus will be on ensuring the smooth and efficient functioning of the facilities while providing exceptional customer service to clients.

Key Responsibilities:

• Act as the liaison between clients and landlord, managing all facility-related services.
• Ensure the efficient and timely execution of common processes, taking accountability for assigned buildings 24/7
• Establish and maintain a safety-first culture, promoting and driving safe work practices through timely training, best practices, and rewards and recognition programs.
• Uphold safety as the overriding priority, adhering to safety tools and practices such as Take 2s, Pre-Task Plans, Safe Operating Practices, Safety Observation tours, and Incident Investigations (5 Whys)
• Work with the regional manager to develop strategies and continuous improvements that advance the quality-of-service delivery and enhance client partnerships.
• Manage the housekeeping team, fostering a collaborative and teamwork environment, promoting energy, enthusiasm, and maximizing productivity.
• Drive performance by meeting client's Key Performance Indicators
• Manage operating expense budgets and provide monthly variance reports.
• Initiate purchase order requests for goods and services within your responsibility
• Manage subcontractors and suppliers to ensure delivery of goods and services as per contracts and expectations.
• Ensure client satisfaction by monitoring and increasing customer satisfaction levels in facility management services.
• Self-perform specific service requests by the Facilities tenants.
• Ensure compliance with regulatory and standard safety requirements.
• Participate in meetings as needed and follow up on related issues.
• Conduct informational client meetings as required.

Required Skills and Qualifications:

• Proven experience in facilities management with a strong professional presence
• Excellent communication skills and the ability to interface with senior and executive level clients.
• Strong attention to detail and customer service orientation
• Ability to self-perform small facility requests.
• Knowledge of safety practices and ability to promote a safety-first culture.
• Budget management skills and ability to provide variance reports.
• Strong organizational and problem-solving skills
• Ability to manage relationships with subcontractors, suppliers, and other stakeholders.
• Knowledge of maintenance and repair services
• Ability to prioritize and manage multiple tasks effectively.

Join our team as a facilities Manager and make a significant impact on delivering high-quality facility management services to our clients while ensuring a safe and efficient working environment.

Location:

On-site –Pontiac, MI

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. Weendeavourto keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you maycontact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.