Experienced Music Gear Sales Advisor - Chicago Music Exchange, LLC

We are on the lookout for experienced Sales Advisors with at least three years experience, who have a passion for musical instruments to join our team. If you have a love for musical instruments and a commitment to providing exceptional service, we want to hear from you! We encourage applications from candidates of all backgrounds and experiences. Your unique perspective and skills can help us continue to innovate and excel in serving our customers.

Your skills and dedication will enable you you to provide exceptional service and create a world-class shopping experience for our customers. Customer focus is at the core of this role, ensuring that every interaction leaves a lasting impression and inspires our customers on their musical journey.

General Responsibilities

• Generate and drive sales within a specified musical instruments product category
• Foster and maintain customer relationships through the entire customer life cycle
• Complete daily customer outreach to connect the right gear to the right people
• Work with management to set and achieve goals for establishing, growing and expanding gross sales and margin
• Serve as the go to person for any customer leads, questions, calls, transactions, and returns related to your product category
• Optional: Participate in product demonstration videos for our social media and YouTube channels – an opportunity to establish your personal brand as a CME sales representative!

Requirements

• 3 or more years of sales experience with a proven track record of success, bonus points for music retail sales experience
• Knowledge and expertise of musical instruments
• Proficient with technology and willing to learn new tools and systems
  • Our tech stack includes Netsuite, Shopify, MacOS, and GSuite 
• Capable of handling physical tasks, including lifting up to 60 lbs occasionally
• Ability to stand and move on feet for extended periods of time
• Ability to crouch, kneel, lift objects overhead, and climb ladders on occasion

Additional Info and Benefits

• Full time position, based out of our store location. Because this is sales, weekend availability is required
• Base Salary Quarterly Bonus based on gross sales and average discount rate
• Benefits include
  • Medical insurance fully paid for by the company depending on the plan selected
  • Dental, vision, and life insurance
  • 401k after 6 months of employment with 2% match (must be 21 or older)
  • Generous PTO
    • Up to 28 days after 5 years of employment
  • Commuter Benefits - Pay for transit w/ pre-tax dollars
  • Employee discount on music gear
  • Casual dress code and welcoming office environment

All applications are reviewed. No calls, emails, or chats please!

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