Employee Relations Specialist - Community Options

• Lead and manage complex investigations related to employee misconduct, discrimination, 
  harassment, and other ER issues
• Conduct thorough interviews with complainants, respondents, and witnesses to gather and 
  assess all relevant information impartially
• Provide clear, detailed investigation reports, outlining findings, conclusions, and recommended corrective actions
• Collaborate with senior HR leadership to drive resolutions and ensure actions are compliant with organizational policies, employment laws, and regulatory standards
• Serve as a key resource and provide ongoing mentorship and guidance to HR Generalists (HRGs) on employee relations cases, conflict resolution, and performance management
• Offer hands-on support and direction for less complex investigations managed by HRGs, 
  ensuring consistent handling of cases across the team
• Lead the development of investigation best practices and ensure HRGs are equipped with the tools, resources, and knowledge to manage cases efficiently
• Provide expert-level advice to HRBPs and HRGs on complex employee relations matters, helping them navigate difficult situations and make informed decisions
• Partner with HR leadership to identify trends and recommend strategies for improving 
  employee relations and workplace culture
• Support HRBPs in addressing performance issues, managing conflicts, and implementing 
  corrective actions in a fair, compliant, and legally sound manner
• Ensure compliance with federal, state, and local employment laws and company policies, 
  advising managers and HR professionals on regulatory matters
• Assist in the development, implementation, and continuous review of ER and HR compliance policies and procedures to maintain adherence to legal requirements
• Work closely with HR leadership to design and deliver compliance training for HRGs and 
  managers on ER processes, investigations, and best practices
• Monitor HR activities to ensure compliance with internal policies and external legal 
  requirements, minimizing risk and exposure to legal action
• Analyze employee relations and HR compliance data to identify trends and provide insights to HR leadership, helping to proactively address recurring issues
• Maintain accurate and confidential records of employee relations investigations, complaints, and compliance activities, ensuring they meet legal and organizational standards
• Generate regular reports to highlight key findings, trends, and areas of concern for continuous improvement
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
• Employment is contingent upon successful completion of checks of criminal background,
  central registry, child abuse registry, and drug testing

Minimum Requirements

• Bachelor’s degree in human resources, business, or related field (required)
• Minimum of four years of experience in employee relations, investigations, or conflict 
  resolution in a fast-paced environment
• Proven ability to handle complex investigations and provide strategic ER and compliance advice to senior leadership and HR teams
• In-depth knowledge of employment laws (FMLA, ADA, Title VII, etc.) and HR compliance best practices
• Strong leadership and mentoring skills, with experience guiding HR professionals through 
  sensitive matters
• Excellent verbal and written communication skills, with a demonstrated ability to produce clear and concise reports
• Ability to manage multiple priorities and handle sensitive cases with confidentiality and 
  integrity
• Proficient in Microsoft Office and HRIS systems
• PHR, SHRM-CP, or other relevant HR certifications
• Experience in a nonprofit or healthcare environment
• Strong mediation, conflict resolution, and leadership skills
  

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities