Executive Director - Elegance

Position Overview

The Executive Director leads all aspects of assisted living and memory support operations, revenue generation, staff development, quality assurance, regulatory compliance, safety, etc. The Executive Director creates a culture of hospitality that focusses on the satisfaction of our residents, their families, and our team members.

Responsibilities

Operations Management:

• Oversee all aspects of community operations including monthly revenue goals, labor requirements, P&L management, and service delivery.
• Inform financial management decision-making in conjunction with operational budget and capital planning.
• Manage recruitment and retention strategies for all staffing positions in conjunction with Elegance recruitment support. Includes all hiring, onboarding, and ongoing training of staff.
• Understand any capital needs for the building and verify that all preventative maintenance is scheduled and completed as required.

Sales Strategy:

• Collaborate with Director of Sales and Marketing in the development, execution, and evaluation of all sales strategies consistent with the community’s quarterly sales and marketing plan.
• Understand the competitive landscape, including current market pricing and other relevant competitive metrics.
• Engage in internal and external outreach with community leadership and business partners.

Wellness and Engagement:

• Work in partnership with the Director of Health and Wellness to continually evaluate and address any resident care needs.
• Monitor culinary program to maintain high standards in food quality, menu development and fulfillment of all nutritional and dietary requirements.
• Oversee resident engagement in all settings, approving and evaluating calendar adherence and attendance of activities.

Performance Communication:

• Continually evaluate and communicate performance with community leadership and team members.
• Regularly communicate performance with Elegance Support Center and functional leadership.
• Maintain consistent communication with residents, families, and all community stakeholders.

Compliance and Quality:

• Stay in compliance with Elegance internal policies and procedures as well as all federal, state, and local regulations.
• Sustain a safe environment for all residents and staff.

Qualifications

• Minimum three years’ experience operating Assisted Living, Memory Support, or Independent Living community as Executive Director/Assisted Living Administrator.
• Proven track record of successfully leading teams and achieving operational excellence.
• Strong financial acumen and experience managing budgets. Experienced with Microsoft Suite of products (Outlook, Excel, Teams, etc.).
• Proficient in utilization and adaptation of relevant technology and business systems.
• Exceptional communication and interpersonal skills.
• Bachelor’s degree preferred.

Salary Range

• $130,000 to $145,000 plus bonus plan.

Benefits:

• Medical, Dental and Vision Benefits
• 401k with employer match
• Paid Holidays and PTO
• Company Paid Life Insurance
• Complimentary Meals
• Recognition programs
• Employee assistance programs