Executive Assistant - Johnson and Johnson
Danvers, MA 01923
About the Job
Per our J&J Flex Policy, the expectation for this position is to work in the office 3-4 days per week and work from home 1-2 days per week.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
The Executive Assistant will provide comprehensive administrative support for the Chief Medical Officer at Abiomed, within the J&J MedTech organization. The ideal candidate will bring skills that will enhance the performance of a team bringing transformational medical technology and clinical trial innovation to patients worldwide. This is a dynamic, fast-paced and collaborative environment where multiple competing demands are common, the standards of performance are high, and adapting and executing is required on a regular basis.
Job Responsibilities:
- Provide comprehensive and proactive administrative support to the Chief Medical Officer, Abiomed to enable effective prioritization and maintain consistent internal and external engagement.
- With both internal and external stakeholders, acts as a role model for professionalism, courtesy, and excellent interpersonal communication on behalf of the Medical Office team.
- Builds and maintains a complex and highly fluid calendar coordination working closely with global cross functional business partners, with a keen and proactive sense of prioritization and time management to ensure maximum effectiveness and efficiency of time.
- Lead and manage complex travel arrangements/itineraries, including but not limited to domestic and international travel for internal (J&J) and external (business-partner-facing) meetings, processing of Visa/Passport requirements, global meeting and conference registrations and travel details, and providing active support in case of unforeseen travel disruption, including coordinating travel plans with business partners to maximize the use of company resources and time.
- Closely partner with colleagues across all levels in the organization to organize meetings, ranging in attendee size and subject matter - from 1:1s to global town halls, and provide necessary logistical support including technology, meals, room setup, and day of meeting point of contact support.
- Prepare expense reports, most of which are incurred while on global travel and require consideration of and compliance with healthcare compliance requirements, in a detail-oriented, timely and compliant manner.
- Coordinates and attends Leadership Team meetings and other staff and leadership activities for the Chief Medical Officer; coordinates all materials, tracks action items and follows up as needed.
- Consistently performs admin duties such as PO creation and submission, troubleshooting workplace facility/technology issues, physical and electronic file management, organizational chart and distribution management, and ad hoc team management transactions in Workday
- Monitors email and other communication continuously and real-time from team members, internal colleagues, external professional and other colleagues and associates such as, but not limited to, FDA, symposia faculty and course directors, physician key-opinion-leaders(KOL's), hospital administrators, nurses and other HCP's, site investigators in clinical trials.
- Demonstrate proficiency working with the range of technologies required to execute the duties of this role and a proactive interest to quickly learn new technologies and features as needed.
- Maintains professionalism, strict confidentiality and discretion at all times while exercising independent judgment to solve complex problems, often under minimal direction or supervision. Demonstrates J&J leadership imperatives and Credo.
- Maintain strong working relationships with all stakeholders, including Abiomed cross functional administrative assistants, creating an efficient and effective teamwork atmosphere and supporting team connectivity and collaboration across a globally dispersed team.
- A minimum of a High School diploma is required; bachelor's degree is preferred
- A minimum of 8 years administrative experience is required
- Experienced C-Suite Level executive assistant with experience in a high growth, fast paced corporate environment preferred
- Excellent verbal and written communication skills, including ability to draft and edit correspondence and collect or prepare information for executive review, are required.
- This position requires exemplary customer service skills, ability to handle multiple tasks and priorities simultaneously, the ability to anticipate executive needs, and the ability to work with independence and minimal supervision.
- Must maintain confidentiality, and operate consistently with poise, professionalism, and a sense of urgency in a complex and rapidly changing environment.
- Must demonstrate excellent judgment and the ability to anticipate and solve problems proactively, and must be detail-oriented, thorough, accurate and well-organized.
- Proficiency in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook), virtual meeting platforms (Zoom, Teams, Global Connect), and systems required to execute purchase order and HR processes (e.g., Workday, Ariba/eMarketplace, IRIS) is required (or analogous systems for external candidates).