Executive Assistant / Chief of Staff - FlexProfessionals

Retirement Community in Rockville, MD seeking a FT Chief of Staff to directly support the CEO/President and other in the Sr. Leadership Team.

Hours/Schedule

Full-time, flexible

Job Type

Contract to Hire

Location Requirements

M-TH on-site, Fridays remote

Rate

$40-50/hour based on experience.

Job Description

The Chief of Staff/Executive Administrative Assistant reports directly to the CEO/President and provides executive administrative support in a one-on-one working relationship with the CEO/President while providing support as needed for other senior leadership team members. Ideal candidate will be an experienced professional partner with a proven track record of consistently delivering exceptional administrative services/support. We are seeking someone who consistently embodies organization's mission, vision, and values; is a master of communication, customer service, planning, execution; is detailed oriented/organized, balances multiple priorities, and maintains confidentiality.

Responsibilities

• Plans, communicates, coordinates, and executes the CEO/President's and other support persons’ schedules. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO/President
• Anticipates and successfully/timely completes deliverables which facilitates the CEO/President's ability to effectively lead
• Creates presentations and other documents to support the CEO/President’s work, ensuring that those documents reflect the organization’s mission, vision, values, and commitment to an excellent work product
• Uses exceptional communication capabilities to draft, edit, and finalize documents that accurately and professionally reflect organization's business operations
• Provides support for the CFO and Chief Human Resources and Compliance Officer
• Is professional in appearance, behavior, communication, performance, and presence
• Demonstrates professional development/skills competency in all areas

Performance and Professionalism

Maintains professional presence when representing organization; exhibits degree of professionalism consistent with standards in performance, behavior, and appearance.

• Always maintains resident confidentiality and privacy according to policies and procedures; uses discretion when discussing confidential matters
• Demonstrates courteous and cooperative behavior with residents, families, co-workers, subordinates, supervisors, and other department staff
• Maintains positive working relationships with management and coworkers; willingly follows directions and requests as appropriate
• Exhibits professional standards through appearance and demeanor consistent personnel standards
• Demonstrates a thorough knowledge of work assignments and performs in a manner to meet quality and timeliness objectives
• Demonstrates knowledge and understanding of policies and procedures; seeks clarification or interpretation from appropriate supervisor when needed
• Uses tactful, diplomatic communication techniques in all relations with others

Professional Development

Demonstrates professional development/skills competency in all activities.

• Participates in in-service, projects, or committees as time permits
• Maintains all certifications necessary for employment
• Demonstrates flexibility, open mindedness, and versatility in adjusting to changing environments and requirements as necessary
• Commits to continually improving his/her skills through participations in education opportunities whether offered on the job, within, or outside of the community, to increase knowledge of work-related issues
• Maintains a current knowledge of federal, state and other regulations applicable to job

Qualifications

• Bachelor's degree required
• 5-10 years of high level and fast paced experience supporting C-Suite Executives
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) required, with experience in Adobe Acrobat, Visio, Project, and other board software preferred
• Expert-level verbal and written communication skills
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Demonstrated proactive approach to problem-solving with strong decision-making capability
• Emotional maturity
• Highly resourceful team player, with the ability to also work independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer service and response
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Forward-looking thinker, who actively seeks opportunities and proposes solutions