Evening Concierge - Part Time (Monday - Friday) - Colonial American Development Corporation

The Northridge, a 64-unit Senior Living Community in North Ridgeville, OH, is looking to hire a Part-Time Evening Concierge.

Position Summary

As a concierge, you will provide exceptional first impressions and act as the hospitality ambassador for the entire community along with front office support. This is a perfect fit for compassionate individuals looking to make a difference in the lives of others. You create a fun and friendly environment with guests, vendors, family, visitors, and anyone entering our doors. You will ensure that an attractive home environment always exists and that our environment fosters engagement, socialization, and an overall good life.

Essential Functions

To perform this job successfully, an individual, an individual must be able to perform each essential duty satisfactorily.

Essential Function Statement(s)

• Greet residents and visitors professionally and courteously.
• Answer phone calls and take messages.
• Sets up transportation for residents needing physician appointments and extracurricular trips.
• Assist with the dining experience for residents and families, including passing beverages and meals and taking meals to residents who do not come to the dining room. Set dining tables for the next day, put out the next day's menu, and flip the activity board.
• Participate in special events and evening activities as needed.
• Assist the Property Manager and Assistant Property Manager as needed.
• Make new tenants feel at home and provide extra time to introduce them to others.
• Take UPS/AMAZON DELIVERIES: to the resident's apartments. Do not allow anyone delivering to go directly to the resident's room.
• Answer basic questions regarding the center and tour.
• Light cleaning duties include maintaining lobby appearance and emptying trash in lobby and laundry room.
• Round building at 6:30 pm, 7:30 pm and 8:30 pm.
• Monitor camera while at the desk.
• Lock the door of office upon leaving.

Position Qualifications

• Must be able to assess needs and make decisions
• Bi-monthly family invites for special activities at the building.
• Able to write, type, and use computer efficiently.
• Able to have patience and professionalism and work positively with all personality types.
• Able to help with Enquire program as needed.
• Ability to be flexible as the job differs daily.
• Must be able to assess the needs of the resident and make decisions on their behalf

Skills and Abilities

• High School or GED Required

Experience

• 2 years' activity experience preferred.
• Have worked with the elderly in some capacity and have been successful at the job.
• 1 year of office experience

Computer skills

• Must be proficient to operate a computer, work the internet, and email efficiently

Certificates and Licenses

• Must have a valid driver's license.

Part-Time Schedule:

• 5:00 PM 9:00 PM - Monday - Friday

Hourly pay rate of $15.50 per hour.

Background screening is required.

Colonial American Development Corporation and affiliated entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Background screening is conducted only after a conditional offer of employment is accepted.  A criminal conviction is not an automatic bar to employment.