Engine Technical Communicator - Mustang CAT

Powering Solutions with Technical Expertise

Are you a problem-solver with a passion for Caterpillar equipment? As a Engine Technical Communicator at Mustang Cat, you'll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division.

Why Join Us?

✔ Great Work-Life Balance
✔ On-Site Health Clinic
✔ Tuition Reimbursement & Growth Opportunities
✔ Full Benefits Package (Medical, Dental, Vision, 401(k) Match)
✔ Paid Time Off & Holidays

Your Impact:

Technical Support & Troubleshooting

• Assist service teams across locations in diagnosing and resolving complex equipment issues
• Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller)
• Collaborate with Caterpillar engineers via DSN to resolve critical issues

Failure Analysis & Problem Resolution

• Conduct applied failure analysis and manage technical service requests
• Work with district CAT Representatives to resolve warranty concerns
• Develop cost-effective solutions for equipment performance issues

Training & Collaboration

• Mentor dealer technicians to enhance technical proficiency
• Assist sales & parts teams with technical product knowledge
• Work closely with Caterpillar to improve equipment performance and service processes

What You Bring:

✅ Education & Experience:

• Degree in Diesel Technology or related field (or equivalent experience)
• Strong hands-on experience with Caterpillar engines & power systems

✅ Technical Skills:

• Expertise in internal combustion engines (spark vs. compression ignition)
• Ability to read schematics, engineering drawings & machining specs
• Proficiency in precision measuring tools & dyno testing procedures
• Familiarity with CAT diagnostic & service systems

✅ Soft Skills:

• Excellent communication & problem-solving abilities
• Detail-oriented & adaptable in high-pressure situations
• Team player with a passion for continuous learning

Join Our Team & Make an Impact!

If you're ready to apply your technical expertise to support a leading CAT dealership, we'd love to hear from you.

Apply Today!

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