Engagement Coordinator (Student Affairs) - Southern CA - Center for Caregiver Advancement

Engagement Coordinator- Home Care - Southern California

The Center for Caregiver Advancement (CCA) is California's leading supporter of long-term care workers. We cultivate a diverse community of indispensable, empowered caregivers.

For over two decades, CCA has been at the forefront of an equity-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long-term caregivers in California– training over 35,000 home care and nursing home caregivers in the past 20 years. Training is one piece of a large, complex system of long-term care. Still, we know from our long history in the field and studies of our impact that training can lead to higher rates of retention and quality care because caregivers have the knowledge and confidence to be successful in their jobs.

Every day for the next 15 years, 10,000 people will enter retirement. This transition emphasizes the need to develop our long-term care workforce of caregivers. Many caregivers have diverse ethnic and racial backgrounds. These caregivers are well-positioned to meet consumers’ emerging needs and provide the best possible care.

A key component of CCA is the Education Fund. This initiative develops partnership systems in which skilled nursing facility employers collaborate seamlessly with SEIU Local 2015. Together, we support training programs for caregivers statewide. We aim to empower workers, enhance skills, and improve the quality of life for consumers and residents. Our high-quality courses, certifications and apprenticeship programs help ensure every caregiver has the tools they need to excel.

*ONLY California residents will be considered

Position Overview:

The Engagement Coordinator is a hybrid role requiring work in the field, home office, and virtual classroom settings. The Engagement Coordinator reports to the Engagement Manager. They will work within their specified California region/route, by collaborating with multiple stakeholders, including CCA/Home Care executives, staff, labor, vendors and training providers to identify and assess potential training opportunities and programs that will drive performance and outcomes. Additionally, The Engagement Coordinator is required to travel within their assigned local region for in-person meetings. .

Key Roles and Responsibilities:

• Organizes, recruits and enrolls participants into trainings

• Collects all required information, data, and forms from participants

• Responsible for providing career, education, coaching, and case management to a diverse caseload of students with various barriers to secure successful outcomes.

• Screens applicants for basic eligibility, and collects and analyzes relevant data.

• Supports Virtual Classrooms providing support to instructors and students.

• Creates and leads meetings on CCA/Education Fund programs and services to a diverse audience.

• Will promote marketing/communications efforts to drive members (students) to program/project offerings.

• Must develop CCA/Ed Fund presence with Local Workforce Development Boards (Employer, City, and State).

• Collaborates with CCA/Education Fund Directors to identify potential vendor partners and support the contract process, as needed.

• Participate in the execution of communication strategies to recruit and promote CCA/Education Fund programs and services by attending facility/employer events, staff huddles, and department meetings.

• Maintain student and other stakeholder files in CCA/Education Fund and other Funder systems.

• Other assignments as required.

Experience and Qualifications:

• Strong leadership, critical thinking, and coordination skills are necessary.

• Excellent prioritizing, time management, and organizational skills

• Excellent verbal and written communication skills, especially persuasion, are necessary to convey available benefits.

• Professional demeanor, with the ability to create rapport with various stakeholders.

• Must have a valid California driver's license, use of a vehicle, and maintain appropriate car insurance.

• Familiarity with project management concepts.

• Proficiency with MS Office and Google Workspace, Salesforce, Zoom, Blackboard Learn, LMS, and other relevant software.

• Knowledge of Labor Market trends, both regionally and with employers.

• Experience in a union and labor-management partnership is preferred.

• Prior experience as a sales representative preferred

• Physical endurance to travel between nursing homes and be on their feet for a long time.

• A high level of diplomacy is required.

Transportation:

• Possession of a valid California Driver's License.

• Reliable transportation with appropriate car insurance.

Generous Benefits: Excellent benefits including 100% employer-paid medical, dental & vision for team members and eligible dependents, defined benefit pension plan with vesting at 3 years, and 401K plan. The organization also offers a generous time off & holiday schedule, with accrued Vacation and sick leave.

Status: Hourly (Non-Exempt)

Hourly Rate: $27.88- $29.81 hourly wage

Work Location: SoCal Region

*Travel is required to support and oversee the Engagement Coordinators on their assigned region and to attend events to drive the work of the CCA and the Education Fund.

Diversity is at the core of the Center for Caregiver Advancement. Our organization proudly reflects the communities we serve. We are deeply committed to fostering a compassionate and inclusive culture, understanding that it is our shared responsibility to create and sustain an environment where mutual respect prevails and equal opportunities flourish.

We appreciate the diverse richness they bring to our organization and especially encourage people of color, those living with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community to share their unique perspectives with our team.

As an Equal Opportunity Employer, CCA stands firmly against any form of discrimination based on race, color, sex, national origin, religion, disability, age, reprisals for engaging in anti-discrimination activities, protected genetic information, sexual orientation, or parental status. We wear our badge of equality with immense pride, always upholding fair employment practices with deep empathy and inclusivity.