Employee Relations Manager at Vaco, LLC

This position is a 3-6 months contract position. Remote, however you must be based in California. 

Position Summary
The Senior Human Resources Generalist position is responsible for aligning business objectives with employees and management in designated regions. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The Sr. HR Generalist maintains an effective level of business literacy about the business unit's goals and objectives, partnership with region on performance management, career development, training needs and its culture of excellence by providing superior customer experience on all levels.

Essential Job Functions

• Effectively manages and resolves employee relations issues through conducting effective, thorough, and objective investigations as necessary, in a timely and responsive manner. Ability to assess credibility, draw conclusion, and recommend effective resolutions
• Builds strong working relationships with respective regions to provide coaching and guidance in support of administering policies and procedures to ensure employees receive fair and reasonable treatment to establish a supportive work environment, to maintain consistency in the application of Company policies and procedures, and to avoid potential legal liabilities
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies in support of organizational goals
• Conducts meetings with respective regions to provide coaching and guidance as needed related to performance management and employee concerns (i.e. Corrective Actions, Performance Improvement Plans, etc.)
• Ensures regulatory compliance with legal requirements pertinent to the day-to-day management of employees
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the other departments (i.e. Payroll, Compliance, etc.)
• Ensures timely responses to employee relations related matters via the ticketing system
• Collaborates with Workers Compensation, Benefits and Leave of Absence Specialist to process and track relevant information. Partners closely with LOA to ensure interactive process is followed for work restrictions and leave support; resolves escalated issues
• Provides excellent customer experience by responding to inquiries timely to meet company standards. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Participates in evaluation and recommendations of training programs as needed to ensure success. Follows up to ensure training objectives are met. Provide training to regions (i.e. lunch & learns, train the trainer, etc.)
• Participates in developing the communication and training materials for new or revised HR related program introductions
• Supports accomplishment of human resources department and organization mission by completing other related duties in excellence, as needed
• Additional duties and assignments as required or requested

Skills and Abilities

• Strong project management leadership and multi-tasking skills, attention to detail, and demonstrated results producing high quality products and services
• Must have the ability to identify and utilize data resources effectively, provide analysis and articulate into meaningful insights
• Possesses a collaborative style. Willingness and demonstrated ability to work in teams, as both a lead and a supporting team member
• Ability to coach, mentor and advise where appropriate to help employees grow and develop in alignment with business and personal goals
• Strong interpersonal communication skills, including influencing and ability to drive change and encourage innovation
• Demonstrated ability to maintain confidentiality at all time
• Strong work ethic: a self-starter with strong initiative, reliability, and ethical fortitude. Be eager to learn and open to feedback
• Excellent written/verbal communication skills
• Respectful and Compassionate attitude
• High EQ – effective in understanding, using and managing emotions in positive ways to communicate effectively, empathize with others, and overcome communication challenges and express empathy

Education, Licenses, and Certifications

• High School, GED, or equivalent required
• Bachelor’s Degree from an accredited academic institution is preferred
• SHRM Certification Preferred

Experience

• A minimum five 5 years of HR (compensation, benefits, employee relations, and HRIS) experience required
• Solid working knowledge of federal, state, and local employment laws