Document Management Analyst - Cannon Search

Join a leading IT team as a Document Management Analyst focused on managing and optimizing cloud-based platforms used by legal professionals. This role involves supporting Intapp applications (Time, Terms, IIS/Boomi) and Litera’s Foundation platform. If you’re passionate about problem-solving, process improvement, and delivering exceptional user support, this is an exciting opportunity to make an impact.

This is a full-time, hybrid role (2 days in office) based in Boston, MA, Wahington, DC or New York, NY

Responsibilities:

• Administer and optimize cloud-based systems, including Intapp and Litera platforms.
• Monitor and manage data integrations, ensuring smooth data flow across systems.
• Provide advanced user support, troubleshooting escalated issues to resolution.
• Collaborate with vendors and internal teams to implement system updates and fixes.
• Drive process improvements, automation, and service enhancements.

Preferred Skills and Experience:

• 3+ years of experience with Intapp systems (Time, IIS/Boomi); knowledge of Litera Foundation is a plus.
• Strong skills in database management, TSQL scripting, and enterprise application troubleshooting.
• Experience with workflows, scripting languages (Python, PowerShell), and legal practice management systems is advantageous.
• Excellent communication and collaboration skills, with the ability to explain technical details to diverse audiences.

Why Join?

• Be part of a collaborative, service-driven team.
• Opportunity to work with cutting-edge technology in the legal industry.
• Hybrid work model with a focus on work-life balance.

Bring your technical expertise and innovative mindset to a role that supports critical business operations and fosters professional growth.

Please email your resume directly to Dan Gilliam, email: dan.gilliam@cannonsearch.com

Tags: DMS, iManage