Dispensary Manager - Vireo Health

Who we are 

Here at Vireo Health, Inc. (“Vireo”) our mission is to bring the best of technology, science, and engineering to the cannabis industry. Vireo’s physician-led, customer-focused team of more than 500 dedicated employees creates best-in-class cannabis products and customer experiences. Vireo is proud to have one of the most diverse workforces in cannabis and we promote diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. Vireo is rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales & Marketing, we are hiring people who share our vision and our passion for improving people’s lives. If Vireo is the place for you, click apply so we can learn about you. 

What you will do 

We are currently seeking an energetic and experienced Dispensary Manager  to join our growing talented team! The ideal candidate will be driven, innovative, compassionate, believe in the goodness of people and cannabis, and enjoys the one team, one dream motto. The Dispensary Manager is primarily responsible for the management, maintenance, and supervision of day-to-day retail operations activity of the dispensary location. The ideal candidate will oversee all employees in the location and ensure daily business operations are conducted in accordance with company policies and state regulatory standards. The position reports to directly District Manager of Retail.  

Highlighted Responsibilities 

• Maintains a friendly, courteous, and compassionate demeanor at all times. 
• Coordinates with the Dispensary District Manager in performing all day-to-day operations according to Vireo Health mission statements. 
• Interfaces with vendors to coordinate purchase, delivery, and transfer of marijuana products, retail products, equipment and supplies. 
• Performs tracking functions to account for inventory, ordering, accounts payable, logistics and deliveries, and sales. May assist Dispensary District Manager in analyzing data. 
• Responsible for monitoring all transactions and cash within the retail store, including preparing bank deposits, counting drawers and safe, making change for registers, and performing record keeping duties related to all cash handling as necessary.
• Responsible for monitoring and maintaining all tech and building services to ensure the shop runs smoothly. This includes knowledge of security systems, POS systems, BioTrack, and the facility structure. 
• Maintains knowledge of all strains of cannabis, edibles, concentrates, pre-rolls and accessories for sale in the dispensary and shares new product information with staff. 
• Has knowledge of terpenes and cannabinoids and how they affect the body’s endocannabinoid system, and ensures staff is educated, as well. 
• Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, sales, discounts and promotions, product pricing, HIPPA compliance, all functions of operations, and acts as a resource for all staff members.
• Monitors overall retail sales and creates effective solutions to increase sales, including creation, implementation and evaluation of promotions, discounts, and guest benefits.
• Responsible for inventory control and auditing.
• Performs all receiving, transferring, reporting, reconciling, and inventory management functions within BioTrack daily. 
• Provides training, education, coaching and guidance to all staff, while acting as a leader and resource for information. 
• Performs inventory management of marijuana products, accessories, and apparel. Merchandises, rotates, and displays items according to Red Barn brand aesthetics.
• Ensures inventory is up to date in the POS system and in display cases.
• Ensures cleanliness and organization of store, retail storage areas, office and store supplies, and any production areas of facility. Oversees the stocking of retail items and supplies, and sanitization of all areas, including restrooms.
• Oversees the quality and rotation of product.
• Responsible for actively listening, establishing rapport with staff and guests, resolving conflicts, and overall relationship building with staff, management, and guests.
• Leads and inspires staff to work as part of a team to ensure sales, guest-satisfaction, and compliance goals are met by designated timelines.
• Attends all meetings, as scheduled.
• Responsible for increasing sales and profitability, by ensuring efficient operations, utilizing cost-saving measures, increasing productivity and limiting discretionary spending.
• Responsible for overseeing team performance and the development, recruiting, training, and retention of high-caliber employees, including grooming staff for internal promotions and increased responsibility.
• Responsible for creating and publishing employee schedule and following all time-keeping policies.
• Attends (remotely or in-person) regular weekly meetings with management to discuss weekly sales goals, sales plans, and other housekeeping items. 
• Responsible for exercising tact and professionalism when problem-solving and resolving conflicts. Maintains a willingness to take corrective actions to fix mistakes, address complaints, or otherwise improve the store, staff, or guest experience.
• Fulfills job duties of any position, as needed, to compensate for staffing shortages, meal or break times, higher than normal sales volume, or to support general operations.
• All other job duties as assigned. 

Qualifications 

• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals. Ability to troubleshoot technical issues and coordinate with IT and technical support to correct them. 
• High-level critical thinking, attention to detail.
• Must be comfortable handling high-volume cash.
• Must be able to individually lift up to 25 lbs.
• Must be able to work in a retail environment with moderate to loud noise level.
• Must be able to work a flexible schedule to include weekends and holidays, an average of 40 hours per week. Must be willing to work additional hours as needed. 

 EEO Statement 

Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com 

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