Dispatch and Sales Coordinator - Prestige Career Solutions

Job Summary:

The Dispatch and Sales Coordinator will be responsible for managing service appointments, one-time credits, and other key tasks to support the North America Refinish field sales organization. This individual will work independently or in collaboration with sales, operations, and finance teams. The role involves utilizing Salesforce and Excel to effectively communicate reports, track progress, and provide insights to achieve business goals. This is a hybrid role with optional remote work.

Key Responsibilities:

Support Business Activities: Assist in supporting core business activities for the North America Refinish sales and operations teams.

Process and Record Management: Create, manage, and maintain key processes and records, such as service appointments and one-time credits.

Team Collaboration: Support sales operations, effectiveness, field sales, retention, and distribution management teams in meeting their goals.

Process Compliance: Ensure colleagues adhere to correct processes, procedures, and policies. Provide training and coaching when necessary to ensure proper adherence.

Reporting and Insights: Analyze data and provide analytical reports to colleagues and leadership, helping to guide decisions and meet organizational objectives.

Required Qualifications:

Experience: 0-3 years of prior work experience, preferably in a related role.

Skills:

Strong oral and written communication skills.

Excellent customer service skills and a high degree of professionalism.

Detail-oriented with strong organizational, time management, and stress management skills.

Strong interpersonal skills and ability to work collaboratively with teams.

Ability to learn quickly and apply knowledge to new situations.

Technical Skills: Proficiency with Salesforce and Excel required.

Work Environment Skills: Able to work independently in an unstructured and autonomous environment while maintaining effective performance.

Preferred Qualifications:

Prior experience in a sales support or operations role is preferred but not required.