Director of Product Management (Experience & Partner Enablement) at Virtual Company
Charlotte, NC 28202
About the Job
As a Director of Product Management - reporting directly to the Chief Technology Officer, you will leverage deep expertise to guide client and partner-facing experiences. Acting as the “voice of the customer,” you will develop a deep understanding of the market, user needs, and competitive landscape. This role requires not just executing a vision but shaping it. You will own the product strategy, roadmap, and success, including defining the vision, setting objectives, and making critical decisions aligned with business goals. Working in a fast-paced environment, you will see the direct results of your work, influencing product development, marketing strategies, and customer experience outcomes.
Responsibilities:
The key responsibilities and duties include, but are not limited to:
- Product Strategy & Roadmap: Define and execute the product strategy and roadmap for user and partner-facing experiences, ensuring alignment with business objectives, market needs, and financial technology trends.
- Leadership & Management: Lead cross-functional teams, including product managers, designers, engineers, and analysts, to deliver high-quality products on time and within budget. Drive a culture of collaboration and innovation.
- Market Research & Analysis: Conduct research to understand user needs, industry trends, and competitive offerings. Translate these insights into features that enhance user experience and drive growth.
- Stakeholder Collaboration: Work with external stakeholders, such as retirement plan providers, financial advisors, and investment platforms, to identify opportunities for platform enhancements.
- Product Development: Collaborate with engineering and design teams to deliver product features. Oversee the entire product lifecycle, including concept development, requirements gathering, feature prioritization, and release management.
- Data-Driven Decision Making: Use data and analytics to measure product performance, identify areas for improvement, and inform decisions.
- Compliance & Risk Management: Ensure products meet regulatory requirements and industry standards while effectively managing risks in collaboration with legal and compliance teams.
- Innovation & Trends: Stay informed about emerging trends in financial technology, AI, and automation to keep platforms competitive and future-ready.
Education and Experience:
- Bachelor’s degree in Business, Finance, Computer Science, or a related field (MBA or advanced degree preferred).
- 8+ years of experience in product management or product leadership roles, with at least 5 years in fintech or related industries.
- Proven track record of leading complex product initiatives in financial services or trading environments.
- Deep understanding of the retirement savings and tax-advantaged investment industry.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.