Director of Operations and Strategic Initiatives at University of Connecticut
Stamford, CT 06901
About the Job
JOB SUMMARYUnder the supervision of the Campus Dean and Chief Administrative Officer, the Director of Operations and Strategic Initiatives (DOSI) is a member of the Dean's Leadership Team and oversees the day-to-day operations of the UConn Stamford Campus.
The DOSI will be responsible for the supervision and oversight of Events & Conference Services, the Welcome Center, Information and Technology Services, Husky Harvest, Stamford Communications, and Operations team.
The DOSI is charged with overseeing special projects on campus and developing strategic initiatives in an effort to create efficiency and effectiveness for the Stamford Campus.
The position will serve as the primary liaison with campus facilities, various external partners, and support services related to the main campus and residential facilities.DUTIES AND RESPONSIBILITIESLeads the Stamford Campus Operations unit in upholding its mission, vision, and goals toward effective student, staff, and faculty support and success initiatives.Recruits, hires, trains, supervises, and evaluates classified and professional staff with the responsibility to prioritize assignments and activities according to organizational needs; participates in resolving personnel problems.Provides strategic planning, oversight, and leadership for the day-to-day Events & Conference Services, Welcome Center, Operations group, and Information Technology teams on the Stamford Campus and serves as the primary Stamford Campus liaison for the facilities operations team on the campus.Independently builds, develops, and implements initiatives, programs, and activities that meet the needs and support the success of the campus, the students, and/or the employees of the Stamford Campus.
Examples include, but are not limited to, Stamford Card Access Program, Husky Harvest food pantry, Stamford Student meal plan, etc.Develops, evaluates, interprets, communicates, and enforces campus guidelines, policies, and procedures to improve efficiency and effectiveness.Represents the Stamford campus on committees, including serving as a member of decision and policy-making committees related to the needs of students, staff, and faculty.Builds and maintains strategic relationships with external and internal Stamford partners including, but not limited to, the city of Stamford, local businesses, CT Transit, Stamford Police and Fire, UConn Planning and Design, Facilities, Parking and Transportation, Stamford Meal Plan partners, etc.Oversees and manages budget and finances for the operations department and assists with annual campus budget construction and review.Processes student financial transactions to support meal plan administration, welcome center operations, and other campus operations as needed.Develops and maintains a Stamford campus-wide communication strategy; creates, edits, and approves campus communications.In coordination with Campus Dean, develops and executes strategic long-term space plans for Stamford campus; Develops construction, engineering, and renovation projects in conjunction with internal departments and external vendors and consultants and serves as on-site project manager for minor renovations in Stamford academic and residential facilities.Reviews, approves, and supports requests for accommodation through the faculty and staff accommodation process.Performs other related work.MINIMUM QUALIFICATIONSBachelor’s degree and seven or more years of related experience in operations management or strategic management or Master's degree in business administration, management, or related field and five or more years of related experience in operations management or strategic management.
One year must have included overseeing large projects or serving in a supervisory capacity.
An equivalent combination of education and experience may also be considered.Demonstrated knowledge of multiple units and divisions within the higher education landscapeProven experience strategizing, planning, and implementing increasingly complex projects demonstrating problem-solving skills in a higher education setting.Strong written and verbal communication skills to liaise with senior management and cross-functional teams including faculty, staff, external partners, and community leaders.PREFERRED QUALIFICATIONS8-10 years of experience working within a college or University, or similar environment, with an Operations component.5-8 years' experience supervising professional staff membersExperience navigating executive-level projects and liaising with executive administration.Knowledge of Event Management Systems (EMS), Genetec, and other Student Administration SystemsAPPOINTMENT TERMSThis is a full-time, permanent position at the Stamford campus. The University offers a competitive salary, outstanding benefits including employee and dependent tuition waivers at UConn, and a highly desirable work environment. Salary will be commensurate with the successful candidate's background and experience. For additional information regarding benefits, please visit hr.uconn.edu and explore the sections under the Benefits & Leaves and Engagement & Learning headers.
Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).TERMS AND CONDITIONS OF EMPLOYMENTEmployment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.TO APPLYPlease apply online at , Staff Positions, Search #498807 to upload a resume, cover letter, and contact information for three (3) professional references.This job posting is scheduled to be removed at 11:55 p.m.
Eastern time on January 24, 2025.All employees are subject to adherence to the State Code of Ethics, which may be found at .All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The University of Connecticut is an AA/EEO Employer.
The DOSI will be responsible for the supervision and oversight of Events & Conference Services, the Welcome Center, Information and Technology Services, Husky Harvest, Stamford Communications, and Operations team.
The DOSI is charged with overseeing special projects on campus and developing strategic initiatives in an effort to create efficiency and effectiveness for the Stamford Campus.
The position will serve as the primary liaison with campus facilities, various external partners, and support services related to the main campus and residential facilities.DUTIES AND RESPONSIBILITIESLeads the Stamford Campus Operations unit in upholding its mission, vision, and goals toward effective student, staff, and faculty support and success initiatives.Recruits, hires, trains, supervises, and evaluates classified and professional staff with the responsibility to prioritize assignments and activities according to organizational needs; participates in resolving personnel problems.Provides strategic planning, oversight, and leadership for the day-to-day Events & Conference Services, Welcome Center, Operations group, and Information Technology teams on the Stamford Campus and serves as the primary Stamford Campus liaison for the facilities operations team on the campus.Independently builds, develops, and implements initiatives, programs, and activities that meet the needs and support the success of the campus, the students, and/or the employees of the Stamford Campus.
Examples include, but are not limited to, Stamford Card Access Program, Husky Harvest food pantry, Stamford Student meal plan, etc.Develops, evaluates, interprets, communicates, and enforces campus guidelines, policies, and procedures to improve efficiency and effectiveness.Represents the Stamford campus on committees, including serving as a member of decision and policy-making committees related to the needs of students, staff, and faculty.Builds and maintains strategic relationships with external and internal Stamford partners including, but not limited to, the city of Stamford, local businesses, CT Transit, Stamford Police and Fire, UConn Planning and Design, Facilities, Parking and Transportation, Stamford Meal Plan partners, etc.Oversees and manages budget and finances for the operations department and assists with annual campus budget construction and review.Processes student financial transactions to support meal plan administration, welcome center operations, and other campus operations as needed.Develops and maintains a Stamford campus-wide communication strategy; creates, edits, and approves campus communications.In coordination with Campus Dean, develops and executes strategic long-term space plans for Stamford campus; Develops construction, engineering, and renovation projects in conjunction with internal departments and external vendors and consultants and serves as on-site project manager for minor renovations in Stamford academic and residential facilities.Reviews, approves, and supports requests for accommodation through the faculty and staff accommodation process.Performs other related work.MINIMUM QUALIFICATIONSBachelor’s degree and seven or more years of related experience in operations management or strategic management or Master's degree in business administration, management, or related field and five or more years of related experience in operations management or strategic management.
One year must have included overseeing large projects or serving in a supervisory capacity.
An equivalent combination of education and experience may also be considered.Demonstrated knowledge of multiple units and divisions within the higher education landscapeProven experience strategizing, planning, and implementing increasingly complex projects demonstrating problem-solving skills in a higher education setting.Strong written and verbal communication skills to liaise with senior management and cross-functional teams including faculty, staff, external partners, and community leaders.PREFERRED QUALIFICATIONS8-10 years of experience working within a college or University, or similar environment, with an Operations component.5-8 years' experience supervising professional staff membersExperience navigating executive-level projects and liaising with executive administration.Knowledge of Event Management Systems (EMS), Genetec, and other Student Administration SystemsAPPOINTMENT TERMSThis is a full-time, permanent position at the Stamford campus. The University offers a competitive salary, outstanding benefits including employee and dependent tuition waivers at UConn, and a highly desirable work environment. Salary will be commensurate with the successful candidate's background and experience. For additional information regarding benefits, please visit hr.uconn.edu and explore the sections under the Benefits & Leaves and Engagement & Learning headers.
Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).TERMS AND CONDITIONS OF EMPLOYMENTEmployment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.TO APPLYPlease apply online at , Staff Positions, Search #498807 to upload a resume, cover letter, and contact information for three (3) professional references.This job posting is scheduled to be removed at 11:55 p.m.
Eastern time on January 24, 2025.All employees are subject to adherence to the State Code of Ethics, which may be found at .All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The University of Connecticut is an AA/EEO Employer.