Director of Operations - Custom Power

Position Summary:

The Director of Operations will lead and manage all aspects of production, warehouse, and supply chain operations. This role is responsible for developing and implementing strategies to improve efficiency, quality, and safety while driving continuous improvement and ensuring compliance with AS9100 standards. The ideal candidate will bring extensive experience in manufacturing and a proven track record of operational excellence.

Key Responsibilities:

• Lead and oversee all production, warehouse, and supply chain activities, ensuring efficient and high-quality operations.
• Develop and implement strategies to streamline processes, reduce waste, and improve productivity.
• Ensure all departments operate in compliance with AS9100 standards and maintain appropriate documentation.
• Direct production activities to meet quality, delivery, and cost targets.
• Collaborate with engineering and quality teams to resolve production issues and maintain high product standards.
• Manage production scheduling, capacity planning, and resource allocation to meet customer demands.
• Oversee warehouse operations, including receiving, storage, and distribution of products.
• Implement inventory control practices to minimize stockouts and ensure optimal inventory levels.
• Ensure a safe and organized warehouse environment.
• Oversee sourcing, procurement, and vendor management to ensure timely delivery of materials and services.
• Develops, recommend and implements manufacturing procedures that result in continuous improvement in competitive positioning, profitability, and customer satisfaction.
• Build and maintain strong relationships with suppliers to support production needs.
• Drive cost-saving initiatives and explore opportunities to enhance supply chain efficiency.
• Ensure compliance with QMS, including AS9100 (required) and ISO 13485 (preferred
• Implement continuous improvement initiatives focused on quality, safety, and customer satisfaction.
• Collaborate with Quality on audits, quality inspections, and corrective actions as needed.
• Manage, mentor, and develop a team of managers and supervisors within production, warehouse, and supply chain.
• Foster a culture of collaboration, accountability, and excellence.
• Develop, implement, and continuously improve production Key Performance Indicators (KPIs), such as labor productivity and efficiency.
• Ensure that team members are trained on AS9100 requirements and safety protocols.

Skills & Qualifications:

• Bachelor’s degree in Business, Engineering, Operations Management, or a related field. Master’s degree preferred.
• 10+ years of experience in operations management within a manufacturing environment.
• Strong knowledge of AS9100 standards and experience in implementing and maintaining compliance.
• Proven experience in leading production, warehouse, and supply chain functions.
• Strong problem-solving skills, with a track record of driving process improvements and cost-saving initiatives.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Lean manufacturing or Six Sigma certification is a plus.
• Excellent written and verbal communication skills, interpersonal skills, multitasking skills and the ability to take on additional responsibilities as required, organization and prioritization skills.
• Demonstrate high attention to detail
• Demonstrates discretion, confidentiality, independent judgment and professionalism.
• Understanding of and ability to use continuous improvement tools.
• Working knowledge of productivity tools, including Microsoft Office products and Team's conferencing software
• Experience with SYSPRO, ERP system is a plus

Custom Power is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.