Director of Institutional Research - The George Washington University

I. JOB OVERVIEW

Job Description Summary:

The Director of Institutional Research leads and manages institutional research and analysis for The George Washington University in order to support Academic Affairs and other university divisions. In addition to being responsible for the official reporting of all non-financial statistics, the director works with others on campus to advance data-driven decision-making. The director is part of a team of exceptional leaders under the Office of Academic Planning and Assessment (APA). The team includes the director of Office of Survey Research and Analysis and the Director of Institutional Analysis. The APA is also responsible for leading assessment of student learning, Middle States accreditation, and Academic Program review. It edits and publishes the university bulletin.

The ideal candidate will have creative problem-solving skills, be forward thinking, and proactive. They should be able to work independently and manage multiple projects simultaneously. They should have the ability to work collaboratively with people from different backgrounds and with those who may have different perspectives.

The Director will be responsible for leading and supervising staff, reviewing their work, and collaborating with the Director of Analytics to prioritize staff assignments. Additionally, the Director will assist in making hiring decisions, provide coaching to team members, and manage staff performance.

Key Responsibilities:

Data Management and Data Governance:

• Ensure data integrity and develop internal processes to facilitate accurate reporting and compliance with external standards and institutional policies. Work closely with the data governance team to collaborate on issues regarding data definitions for reporting.
• Manage databases used for reporting and ensure the office follows ethical data storage practices.

Business Intelligence and Internal Reporting:

• Partner with the director of analytics, university’s business intelligence team and others to build and support the university’s business intelligence system. Work with partners in enrollment management, the registrar’s office and the schools/colleges to enhance the university’s capacity to leverage data to inform strategic initiatives and institutional effectiveness.
• Produce a University Factbook dashboard, updated several times a year, which provides information about enrollment, retention, and graduation rates, faculty and staff statistics, etc.
• Take initiative to find effective ways for sharing official statistics and data with the university community.
• Support the Academic Program Review by providing units with information required for the review process.
• Fulfill data requests from the university, especially key constituents such as the Provost’s Office and the Faculty Senate.

External Reporting:

• Completes federal and state surveys (IPEDS, SCHEV), reports for accreditation agencies (Middle States, American Bar Association, NCAA), publications (US News best college and program rankings, Common Data Set, American Association of University Professors).
• Responsible for keeping up-to-date on the latest external reporting requirements, educating academic affairs about changes, and ensuring that the university is compliant with the latest reporting expectations.
• Assist with the data requests from external partners such as AAUDE and Academic Analytics, ensuring timely and accurate responses.
• Support the work of data collection and data support for the Middle States Commission on Higher Education self-study or other major accreditation initiatives.

Collaboration & Communication:

• Foster a culture of data-informed decision-making across the institution through training and support for faculty and staff.
• Collaborate with the Director of Survey Research to integrate findings from surveys into institutional assessments and improvement efforts
• Collaborate with the Director of Analytics to coordinate responses to information requests.

Management & Professionalism

• Collaborate with the director of analytics and the director of survey research to ensure a coordinated approach to advancing the goals of the APA, including the mission to advance institutional effectiveness. As a member of the leadership team, help to prioritize projects and coordinate the work of staff.
• Partner with the director of analytics to manage and oversee the work of the Institutional Research and Planning research analysts and graduate assistants. Lead and supervise staff directly, review staff work, make hiring decisions, provide coaching, training and mentoring, manage performance and determine future staffing needs.
• Demonstrate excellence in project management. Maintain a reporting calendar and meet all official reporting requirements by the deadlines. Prioritize internal data requests and develop strategies for meeting such requests.
• Develop strong working relationships with other units including, but not limited to, Budget Office, Human Resources, Enrollment Management, Provost, Registrar, academic dean offices, and Business Intelligence.
• Maintain current knowledge in the field of institutional research.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 5 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 3 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

• Experience working in the field of institutional research at a regionally accredited institution.
• Experience with database management systems; familiarity with SQL; proficiency using statistical software such as R, SAS or SPSS. Proficiency in using Microsoft Office applications.
• Experience with Enterprise Resource Systems (ERP), such as Banner, and be able to access and create databases preferred.
• Experience reporting to entities such as the Department of Education (IPEDS reporting), accreditation agencies, and state reporting of official statistics is desired.
• Proficiency using BI tools and reporting platforms such as Power BI. Experience working in a team environment to advance institutional reporting.
• Excellent communication stills, both in interpersonal communication and in writing.
• Experience with data visualization tools such as Tableau is helpful.

Hiring Range

$93,025.48 - $153,492.06

GW Staff Approach to Pay

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit

II. JOB DETAILS

Campus Location:

Foggy Bottom, Washington, D.C.

College/School/Department:

Academic Affairs

Family

Academic Affairs

Sub-Family

Institutional Research and Assessment

Stream

Individual Contributor

Level

Level 3

Full-Time/Part-Time:

Full-Time

Hours Per Week:

40+

Work Schedule:

Monday-Friday 8:30-5:30

Will this job require the employee to work on site?

Yes

Employee Onsite Status

Hybrid

Telework:

Yes

Required Background Check:

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only?

No

Posting Number:

S013476

Job Open Date:

12/10/2024

Job Close Date:

If temporary, grant funded or limited term appointment, position funded until:

Background Screening

Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.