Director of Information Technology - Ledgent Technology

Diverse Architecture, Planning and Interiors Firm

Location: Pleasanton, Ca. 94588

Salary: $150k - $155k per annum.

Hybrid: 3 days onsite, 2 days remote

Seeking a Director - Information Technology who will provide strategic direction and focus for the technology needs of the company, manage IT operations to maximize service and reliability, and actively partner with internal stakeholders to align technology with the business needs. This individual manages IT staff and maintains overall responsibility for customer service, system performance, project management, service quality, information security, operating budgets, and appropriate risk management. This is a highly collaborative role that involves working closely with other business leaders to support, facilitate, and drive the ongoing pursuit of improvement and innovation.

This is a hybrid position, requiring a minimum of 3 days per week onsite at our Pleasanton, CA office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership

• Oversees the day-to-day operations of the IT department ensuring that technology aligns with business strategies and core values.
• Understands the business goals and translates strategy to specific functional needs and challenges of using technology to push the organization forward.
• Manages IT staffing, including recruitment, supervision, scheduling, career development, evaluation and disciplinary actions.
• Oversees the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems and platforms.
• Ensures the provision of end-user services, including help desk and technical support services.
• Manages financial aspects of the IT department, including purchasing, budget review and management.
• Develops, implements and ensures policies and procedures are followed, including those for system architecture, security, disaster recovery, standards, purchasing, and service provision.
• Proactively identifies mission-critical IT issues and informs Managing Director in a timely manner, including but not limited to system failures and recovery processes, needs for timely IT investments and rollouts of specific IT projects and initiatives.
• Exhibits leadership in contributing to a positive atmosphere, within the IT Team and across the company.

Operations Management/Functional Duties

• Ensures the safety, reliability, availability and security of the company's information systems across all offices.
• Checks systems to optimize performance and to initiate recovery action after system failures.
• Develops, maintains and tests disaster recovery plans.
• Establishes and controls systems access and security.
• Manages computer operation scheduling, backup, storage and retrieval functions.
• Negotiates and administers vendor, outsourcer, and consultant contracts and service agreements.
• Develops and executes annual action plan and supporting budgets, managing expenses and resources carefully to achieve maximum efficiency and minimize costs; monitors the overall performance of the d

  All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.