Director of Facilities - Bowery Residents'? Committee

ABOUT BRC:

BRC is among the most comprehensive, effective, and fastest growing agencies in NYC serving homeless New Yorkers. With a $200 million budget and over 1700 employees, BRC has 29 programs throughout the New York City area that work together to form a seamless continuum of caring and effective services to meet all clients’ needs. We employ a comprehensive approach, helping clients achieve health, wellness, and economic self-sufficiency, offering an array of housing and services for more than 10,000 of New York's neediest residents. BRC has an entrepreneurial culture with a history of innovation. BRC is extraordinarily successful, and we have been recognized for it. BRC was acknowledged with the Community Impact Award at the New York Housing Conference 45th Annual Awards, recognizing BRC's Homestretch Housing project, Landing Road. Staff at BRC works together collaboratively to address the greatest social challenges of our city and do so using a compassionate and respectful approach. In our most recent survey, 95% of our employees said they would recommend BRC as a good place to work. For more information about BRC, please see our website at www.brc.org.

Reporting to the Vice President of Facility Support Services, the Facility Director directs the day-to-day operations for an assigned portfolio of BRC owned and leased buildings, including building maintenance and repairs, public health and physical safety activities, contract management, property and inventory control, vendor management and customer relations.

DUTIES/RESPONSIBILITIES:

Property Maintenance

• Ensure completion of building maintenance and repairs, and maintenance contract services are performed promptly and with quality.
• Supervise facility managers, facility coordinators and maintenance supervisors and outside contractors who may be performing work at assigned sites.
• Supervise the implementation and management of internal and external work order processes for all assigned facilities, ensuring that the proper procedures are followed.
• Collaborate with Program Leadership and facility maintenance staff to ensure properties are consistently maintained according to BRC standards and the specific program(s) requirements.
• Review critical files to ensure accuracy and timely updates of facilities certifications and inspections are maintained.
• Identify, schedule, and coordinate building repairs and advise program leadership of any outstanding issues.
• Ensure the work order system is used at all properties to identify and track the progress of service requests and completed work.
• Coordinate activities for sites related to inclement weather; including snow removal, storms; etc.

Preventative Maintenance

• Develop and keep a preventative maintenance calendar for assigned sites.
• Prepare and oversee all preventative maintenance scheduling and work through to completion.
• Monitor and inspect premises for fire, security, and safety issues. Schedule all health and fire safety related testing with contracted vendors and keep accurate records of inspections.
• Effectively work to prevent and remediate events which lead to DOB, OATH/ECB violations.
• Collaborate with the Property Management Analyst and BRC’s legal representative to efficiently resolve all outstanding fines and violations.
• Under the direction of the Vice President Facilities Support Services, create a multi-year capital plan for expected facilities related expenditures.
• Perform analysis and research to understand trends related to building maintenance expenditures and decide if corrective actions are required.

Project Management and Administration

• Provide regular repair and maintenance updates to the Vice President Facilities Support Services and Program leadership.
• Serve as the BRC point of contact for landlords and contractors. When required, escalate concerns to Vice President Facilities Support Services for awareness and support.
• Review facilities related purchase orders in Aestiva to ensure required approvals have been satisfied.
• Ensure the proper inventory of cleaning supplies and building materials exists at assigned sites.
• Provide guidance and support with bid specifications and RFPs (Requests for Proposals) as needed.
• Primary BRC representative and emergency contact with the expectation of being available 24-hours per day in emergency situations as well as being responsive to the Program staff. All emergencies reported in real-time to the Vice President Facilities Support Services for awareness.
• Coordinate with Vice President Facilities Support Services, Vice President Design and Construction and Vice President Construction Management on capital projects with startups and turnovers.

People Management

• Provide support and professional development opportunities for all staff assigned through the development, monitoring and maintenance of performance goals and objectives.
• Mentor and coach staff as needed.
• Assist in hiring and training staff.
• Related Duties as assigned

HOURS:

Full-time, 37.5 hours per week

Monday - Friday; 9:00am - 5:30pm

JOB SKILLS & QUALIFICATIONS:

Required:

• Bachelor’s degree or HS + 10 years relevant work experience
• 7 – 10 years minimum of building maintenance experience in a supervisory role in a residential apartment or commercial building environment.
• Knowledge of building systems including HVAC, plumbing, carpentry, electrical repairs, drywall repairs and painting.
• 5+ years’ experience in Real Estate or Facilities management.
• Able to travel between sites throughout the City of New York.
• A valid driver’s license is required.
• Ability to work outdoors in the elements, as necessary.
• Experience with contract negotiations.
• Solid analytical and computer skills.
• Effective communication skills.
• Outstanding team building and leadership skills.
• Proficient with MS Excel.

Preferred:

• Facilities Management Profession (FMP) or similar certification

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
3. Tuition assistance and many training opportunities for career development.
4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.