Director of Emergency Services - Follow Frontier

Position Title

Director of Emergency Services

Location

Tallahassee, Florida

Job Summary

We are seeking a dynamic and experienced Director of Emergency Services to lead our Emergency Department. This role focuses on service delivery, growth, personnel management, resource allocation, and ensuring consistently high-quality patient care.

Key Responsibilities

• Identify and address real or potential issues affecting the Emergency Department and implement effective solutions.
• Actively participate in service, departmental, and hospital-wide committees, communicating updates to relevant stakeholders.
• Drive initiatives to enhance the patient experience within the Emergency Department.
• Provide coaching and mentorship to subordinates, supporting their professional development and evaluating performance.
• Uphold Human Resource policies and ensure effective communication of organizational information to staff.
• Promote evidence-based employee engagement practices and develop future leaders within the department.
• Establish and enforce standards of emergency care, ensuring compliance with hospital policies and regulatory requirements.
• Oversee a performance improvement (PI) program to monitor and evaluate critical aspects of care.
• Ensure operational excellence, delivering quality services aligned with professional standards.
• Support talent recruitment efforts and participate in patient and employee rounding.
• Adhere to safety protocols, including exposure control plans for bloodborne and airborne pathogens.

Qualifications

• Education
• Bachelor’s degree in Nursing (required).
• Master’s degree in Nursing, Business Administration, Healthcare Administration, or a related field (preferred).
• Licenses/Certifications
• Current RN license in the state of practice (required).
• Advanced Cardiac Life Support (ACLS) certification (required).
• Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) certification (required).
• Basic Life Support (BLS) certification (required).
• Experience
• 3–5 years of recent experience as a Director of a large acute care Emergency Department.
• Proven track record of improving operational metrics and patient experience.
• Strong leadership, with steady employment history and minimal short-term roles.

Why Join Us?

We offer a comprehensive total rewards package, including:

• Health Benefits

  Comprehensive medical, dental, and vision coverage, behavioral health services, and telemedicine options.

  
  

• Financial Wellness

  401(k) plan with employer match, Employee Stock Purchase Plan, and identity theft protection.

  
  

• Career Development

  Education assistance, tuition reimbursement, student loan support, and professional certification assistance.

  
  

• Work-Life Balance

  Paid time off, family leave, and counseling services for emotional, physical, and financial wellbeing.

  
  

• Additional Perks

  Consumer discounts, pet insurance, relocation assistance (case-by-case), and more.

  
  

Additional Information

• Emergency Department Overview
• 34 beds, averaging 130 patients per day.
• Supported by ~45 FTEs and two ambulances.
• Compensation
• Salary: $115k–$145k (based on experience).
• Annual Performance Bonus: Up to 15%.
• Interview Process
• Initial Webex interview with Hiring Manager.
• Onsite/panel interviews with C-suite, peer directors, physicians, and managers.

Ideal Candidate Profile

• Experienced leader in a large, fast-paced Emergency Department.
• Demonstrates measurable success in improving operational performance and patient care outcomes.
• Strong mentoring and coaching skills, with a focus on staff development and team engagement.
• Familiarity with metrics-driven environments.

Ready to lead and make an impact? Apply today to join a team committed to excellence in emergency care.