Director of Clinical Services - RN at Heartland Hospice

Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

We’re looking for a Director of Clinical Services RN to join our team. You will report directly to the Executive Director. You will be responsible for ensuring the appropriate delivery of patient services and compliance with the Conditions of Participation of the Medicare Hospice Benefit, State Hospice regulations and the operating model. In addition, this position achieves and maintains competency in several areas: quality care and service, staffing, leadership, census, and cost control.

• Establish, implement, and evaluate goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.
• Manage hospice physicians’ visit schedules, certification/recertification process, and clinical oversight issues.
• Support the day-to-day operation at the local office, including employment of qualified Hospice personnel and provision of Hospice services

• At least three years’ experience of direct patient care in a clinical setting and two years’ experience in hospice or home-based care setting
• Minimum of one year management experience required
• Current RN license to practice nursing in the state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Strong collaboration skills including partnering with operations, business development, clinical, and other teams to improve processes and achieve quality outcomes

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace