Director of Client Services - New York City - Stand8
New York, NY
About the Job
Join Our Dynamic Team at STAND 8!
At STAND 8, we are experts in global IT staffing and solutions, always at the cutting edge of technology. We leverage people, processes, and technology to provide a white-glove experience for our customers, partners, and employees.
Why STAND 8?
- Growth Opportunities: We pride ourselves on the opportunities to grow within our organization, reflected in our impressive 99% retention rate.
- Innovative Environment: Work with cutting edge technology and be part of a dynamic team that values innovation and continuous improvement.
- Impactful Work: Join a mission-driven company that aims to positively impact the world through our focus on PEOPLE, PROCESS, and TECHNOLOGY.
We are hiring an IT Director of Client Services to drive new business in the New York City market. If you want to join a team with over a decade of success that's on a mission to provide opportunities and bring the best out in others, let's talk!
Responsibilities
- Build and develop strong relationships with enterprise clients and hiring managers, resulting in technology staffing and services business.
- Generate new logos and opportunities using your internal network, social media, cold calling, virtual meetings, client visits (lunch, breakfast, fun events), and word of mouth.
- Develop account strategies to win and grow business from new and existing accounts.
- Partner with our solutions team to set up discovery calls to analyze client needs and offer staffing and solutions recommendations.
- Manage a successful job and candidate lifecycle, including: hosting qualification calls, analyzing technical job descriptions, evaluating candidate profiles as a match, mentoring recruiters, recommending Boolean and search strategies, and obtaining interviews and offers with hiring managers.
- Collaborate with our onshore recruiting team that supports our business development efforts.
Experience And Qualifications
- 8+ years of technical business development experience with a proven record of delivering IT staffing results.
- Ability to understand complex technologies and how they solve customer pain points.
- Strong client relationship management skills, consistently recognizing key issues and meeting client needs.
- Proficiency in analyzing technical job descriptions and candidate profiles to determine appropriate matches.
- Exceptional communication, listening, and negotiation skills.
- Bachelor's degree or equivalent.
Additional Details
The base salary range for this position is $65K - $95K annually, depending on experience.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered.
Benefits
- Uncapped Commission: Highly competitive, uncapped commission structure.
- Bonuses: Bonus incentives including President's Club, ramp-up bonuses, and more.
- Remote/hybrid work: Fully remote work aside from any onsite meetings scheduled with potential and existing clients.
- Flexible PTO: Enjoy flexible PTO, plus 10 company-paid holidays.
- Comprehensive Health Coverage: Medical coverage and Health Savings Account (HSA) through Anthem. Dental/Vision/Various Ancillary coverages through Unum.
- Retirement Savings: 401(k) retirement savings plan.
- Additional Perks: Business travel expense reimbursement, company-paid Employee Assistance Program (EAP), and discounts on developmental programs through ADP Workforce Now.
About Us
STAND 8 provides end-to-e