Director of Business Development - The Staffing Resource Group, Inc

• Participates in site senior leadership team meetings and in strategic annual planning, including setting objectives and strategies as well as takes accountability for implementation and results.
• Resolves client issues, complaints and anticipates key account improvements by way of project management guidance and outreach.
• Manages communications between customer and internal teams and assists with management of team activities assigned to each designated customer.

• Generates new leads and opportunities leveraging the company and the incumbents network.
• Builds solid, trusting, and measurable relationships with clients and companies while developing a complete understanding of client needs.
• Works with various internal stakeholders (Executive, Tech Ops, Project Mgmt., etc.) to build and plan strategically to improve customer results.
• Participates in client visits, regional and national trade shows, and conferences as required.
• Negotiates and draft proposals with the customers, conducts regular business reviews/updates, as well as establishes timelines to measure performance.
• Works with client project team members to ensure the highest quality of materials are being produced, customer needs are met, and expectations are managed.
• Collaborates with technical operations to complete evaluation, scoping and construction of project activities for new or repeat key account projects, with the support to assist in proposal writing when appropriate.
• Resolves client issues, complaints and anticipates key account improvements by way of project management guidance and outreach.
• Identifies market trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets.
• Participates in site management team and planning meetings, including setting objectives and strategies as well as taking accountability for implementation and results.
• Supports the broader BD team in developing new service offerings and analyzing market trends.
• Plans and presents reports on account progress, goals, and strategic initiatives to share with team members and stakeholders for company forecasting & planning activities.
• Analyzes customer data to provide measurable customer relationship management quarterly and annually, while accurately forecasting key account pipeline for projected growth.
• Manages both existing pipeline and new business opportunities.
• Interfaces with Inside Sales & Marketing to develop content targeted to key client segment(s); preparation activities for tradeshows will include scheduling key account meetings.
• Develops cross-company collaborations necessary to implement key strategic initiatives including R&D collaboration and commercial alignment opportunities.
• Collaborates with R&D program management and portfolio leaders with the implementation of technology evaluations and partnerships.
• Identifies and conducts business case analysis of technology licensing & acquisition opportunities as well as partnerships and collaborations.
• Performs other related duties as assigned.

• Bachelor s degree in related scientific discipline, business, or marketing.
• 5 years pharmaceutical drug product development experience.
• Track record of technical leadership, including technical conference and client presentations.
• 2 years in a client-facing role preferred.
• Requires 10 years of GMP experience.

• Excellent verbal and written communication skills.
• Excellent interpersonal, business, and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent negotiation skills, with ability follow-through on customer contracts/management.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with CRM, Office and other related software.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.
• Approximately 25% of travel required, and at times greater than 50%.
• Travel will be predominately domestic with the potential for international travel.

SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to match professionals rapidly and precisely to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

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