Director, UX Design - Walmart

LocationBENTONVILLE, ARCareer AreaUX DesignJob FunctionUX & DesignEmployment TypeRegular/PermanentPosition TypeSalaryRequisitionWD2012785 What you'll do at Position Summary...What you'll do...About Team:We at Walmart are fully committed to leading the business side of technology – how we operate, measure success, and implement solutions.
Our team focuses on strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations, and technology business operations.What you'll do:The role focuses on enhancing user experience through continuous improvement and global strategy development.
It involves creating scalable solution frameworks and integrating best practices while collecting user feedback and analyzing customer satisfaction.
The individual will oversee project prototypes and documentation, collaborating with various teams to align efforts with business goals.
They will also present project decisions to leadership, ensuring usability and quality assurance throughout the development process.
Ultimately, the role drives innovative, user-centered design solutions to meet evolving customer needs and market trends.Key Responsibilities:Research Principles & Practices:Demonstrate expertise in qualitative and quantitative research methodologies, ensuring comprehensive understanding of best practices.Data Analysis & Gaps Identification:Apply data analysis techniques to uncover research insights, while identifying gaps in existing information to enhance overall findings.Legal & Ethical Compliance:Recognize and mitigate legal risks related to research material management, ensuring accuracy and adherence to ethical guidelines.Research Strategy Development:Develop and implement a research strategy that aligns with identified needs, ensuring relevancy and usefulness in fulfilling project objectives.Collaboration for Insights:Work effectively with research partners, such as site analytics and consumer insights teams, to integrate diverse data sources into research efforts.User Discovery Techniques:Employ user experience strategies, such as interviews, surveys, and contextual inquiries, to gather insights into user behaviors and preferences.Interaction Design Knowledge:Utilize user-centered design principles to develop interaction patterns, ensuring consistent and scalable design solutions.Prototyping Skills:Leverage prototyping tools and techniques to create dynamic models that showcase user interactions and align with design specifications.Stakeholder Management:Identify and engage stakeholders effectively, understanding diverse market needs to build collaborative partnerships that drive business objectives.Continuous Improvement & Usability Testing:Implement usability testing strategies, monitor user feedback, and iterate on design processes to enhance overall user experience while aligning with business goals.Key Skills Required:User Experience (UX) Design: A strong foundation in designing user-centric products and practices.Stakeholder Management: Ability to build and maintain productive working relationships with diverse stakeholders.Strategic Alignment: Ensuring alignment of design initiatives with business strategies and customer needs.User Research: Skills in gathering and analyzing user data to inform design decisions.Continuous Improvement: Focus on refining processes and outcomes based on feedback and emerging trends.Leadership Expectations:Cultural Alignment: Embody core values, including integrity, ethics, and community impact, while fostering a respectful workplace culture.Servant Leadership: Display humility and transparency, prioritizing the needs of the team and organization.Adaptability to Change: Embrace and promote innovation, while managing digital transformation initiatives alongside Walmart's business goals.Customer-Focused Delivery: Ensure customer satisfaction remains at the forefront of all design and research endeavors, delivering impactful results that align with strategic objectives.About Walmart Global TechImagine working in an environment where one line of code can make life easier for hundreds of millions of people.
That’s what we do at Walmart Global Tech.
We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption.
People are why we innovate, and people power our innovations.
We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow.
We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career.
Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Walmart’s culture is a competitive advantage, and it’s fostered by being together.
Working together in person allows us to collaborate, align quickly and innovate with greater speed.
 We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.
 Our hubs: Walmart is a global company with offices across the United States and around the world.
Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.Benefits:Benefits: Beyond our great compensation package, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer:Walmart, Inc.
is an Equal Opportunity Employer – By Choice.
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.The above information has been designed to indicate the general nature and level of work performed in the role.
It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job.
The full Job Description can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.‎ For information about PTO, see .‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.‎ For information about benefits and eligibility, see One.Walmart.‎ The annual salary range for this position is $130,000.00-$260,000.00‎ Additional compensation includes annual or quarterly performance bonuses.‎ Additional compensation for certain positions may also include:‎ ‎ - Stock‎ ‎ Minimum Qualifications...Outlined below are the required minimum qualifications for this position.
If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 8 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.3 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America About Walmart At Walmart, we help people save money so they can live better.
This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between.
As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world.
Here, your work makes an impact every day.
What are you waiting for?Walmart, Inc.
is an Equal Opportunity Employer- By Choice.
We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.
That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.