Direct Sales Representative at ZoomOnline

Full job description

The Direct/Outside Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door sales interactions. This role primarily sells to residential homes. You will be working outdoors canvasing neighborhoods to achieve sales goals. You will work closely with your team leader and team members building strong relationships within the neighborhoods and identifying opportunities to improve sales techniques.

Description

About Us: At ZoomOnline, we’re committed to integrity, innovation, and excellence, ensuring everyone stays connected in our digital world. Our partnership with Zoom Technology, allows us to build a fiber network that is crafting the future of digital connectivity! Our state-of-the-art infrastructure powers homes and businesses with blazing-fast internet, seamless Wi-Fi, and top-notch advanced fiber technology and broadband solutions.

Our Mission: We aim to exceed customer expectations every single day. By delivering unparalleled service, fostering trust, and building lasting relationships, we address each customer’s unique needs with integrity, innovation, and a relentless pursuit of excellence.

Our Core Values:

• Exceptional Customer Service: This is the heart of our culture and drives everything we do.
• Incredible Transparency: We build trust and foster a positive work environment through openness.
• Autonomy & Accountability: We empower our team to take ownership and make impactful decisions.
• Amazing People: Our success is built on the diverse skills and perspectives of our incredible team.
• Long-Term Impact: We focus on actions today that contribute to a sustainable and prosperous future.

In this role, you'll:

• Drive sales growth: Achieve your sales performance targets for your allocated area/neighborhoods.
• Build strong relationships: Engage with potential customers & homeowners to position ZoomOnline’s fiber internet packages ahead of the competition.
• Promote our values: Champion ZoomOnline’s commitment to exceptional customer service.
• Collaborate and innovate: Work closely with our amazing team and collaborate on winning strategies for customer success.

At a minimum we'd like you to have:

• Must be 18 years or older with a valid driver’s license and a good driving record
• High school diploma or equivalent
• Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling and climbing stairs.
• Background check, MVR, and drug test required

It's preferred if you have:

• Experience in sales, account management or customer service.
• Experience in the ISP or telecom industry.
• Proficiency in SalesForce or other industry leading lead (CRM)management software.
• Proven track record of strong work ethic, ability to navigate ambiguity, and solid communication skills.
• Bilingual Spanish is a plus

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Hourly/Salary rate + Bonus opportunities

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed