Diesel Technician - Whiteford Kenworth

Job Summary

Diesel Service Technicians primarily perform heavy-duty mechanical maintenance, repairs, and diagnostics under general supervision, ensuring adherence to factory and industry standards. The ideal candidate will possess excellent manual dexterity, exceptional attention to detail, and a strong eagerness to learn and continuously enhance their skill set.

Benefits

• Competitive pay based on experience
• Career growth opportunities
• Efficiency and employee referral bonus programs
• Paid industry certification training including CDL and on-the-job training
• Medical, dental, and vision insurance
• Short term disability, term life insurance, and additional voluntary benefit options
• 100% employer paid group life and AD&D insurance
• 401(k) with employer matching program
• Annual paid time off (PTO)
• Family-friendly atmosphere

Responsibilities

• Performing comprehensive vehicle diagnostics, addressing all required maintenance needs, and completing both minor and major repairs as outlined in repair orders, while identifying and recommending necessary additional repairs or services.
• Meeting billable time and efficiency performance requirements, ensuring standard repair times are met and precise recording of billable hours on all repair orders.
• Test driving or coordinating vehicle test drives to ensure quality assurance.
• Completing required paperwork and repair order summaries accurately and legibly.
• Properly communicating and submitting warranty parts and returns.
• Maintaining the company's quality of work and customer service standards.
• Developing and maintaining positive relationships with coworkers and customers.
• Maintaining work area and surrounding environment in a safe and clean operating condition.
• Adhering to all company policies including safety policies and repair procedures.
• Participating in technician training as assigned by management.
• Other duties or tasks as assigned.

Qualifications

• Fleet or dealership experience preferred but not required
• ASE & CDL certification preferred but not required
• Team-orientation and dedication to excellent customer service
• Strong interpersonal skills and works collaboratively with fellow team members to drive team success
• Strong detail-orientation, communication, and time management skills
• Self-driven and professional demeanor
• Must have your own tools

About Us

Since 1929, Whiteford Kenworth has been dedicated to assisting customers with their transportation needs. We're committed to delivering exceptional customer satisfaction, our team ensures excellence in every aspect of our comprehensive range of heavy-duty vehicle services, from truck sales and leasing to service maintenance and repair, parts sales, and body shop repairs.

We provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.