Development & Marketing Manager - Veterans Community Project

VCP PROVIDES EXCELLENT BENEFITS!!

• Employees pay $0 out-of-pocket towards health, vision and dental premiums
• VCP offers a 401k plan at a 4% match 
• Employees receive 6 weeks of paid time off in addition to major holidays

Veterans Community Project (VCP) Overview

Founded in 2016 in Kansas City, MO, VCP is dedicated to supporting every man and woman who took the oath to defend our nation. The greatest barrier to ending Veteran homelessness is the revolving door of unstable housing and the frustrating maze Veterans must navigate in order to get basic support. We believe that to be an effective program, the first step is to connect Veterans and the community. VCP created an innovative homeless housing program and outreach assistance that provides inclusive services to aid Veterans in re-claiming control over their lives. 

The Team

We, the team members and co-founders of VCP, are connectors, feelers, and doers on a mission to help our kin, our kind. We move with swift, bold action, driven by our mission. We believe in collaboration, community, compassion, and above all, serving Veterans with dignity and respect.

The Role

The Development & Marketing Manager will support VCP’s national and local fundraising efforts by overseeing development and marketing operations, including data analysis, policy and SOP development, and budget management. This role provides coaching and accountability to local sites for annual fund and community engagement, manages VCP’s CRM system for donor and volunteer engagement, and ensures continuous improvement through regular data analysis. The Manager will also administer the matching gifts program, support grant award processing, and ensure alignment with VCP’s financial goals and compliance standards. This leader will bring a passion for VCP’s mission and a strong focus on optimizing operational efficiency.

Essential Duties & Responsibilities

• Local Site Engagement: Provide best practices and coaching, accountability, and benchmarks for local site goal setting, annual fund, and community/volunteer engagement activities.
• Development & Marketing Data Analysis:Conduct regular data analysis, reviewing reports, utilizing automation, extracting insights, and providing recommendations to the national team as well as local sites for continuous improvement in areas such as campaign results & ROI, pipeline management and growth, and CRM system utilization.
• Document Development & Marketing Policies, SOPs, Best Practices: In partnership with the teams, identify needed policies, SOPs, and best practices and coordinate a plan to develop, implement, and maintain them to ensure consistent and effective development & marketing operations.
• Support Budget Management: In support of the Development and Marketing department leads, oversee and manage budgets for campaigns, appeals, and collateral, ensuring alignment with VCP’s financial goals.
• Matching Gifts Program: Manage and promote VCP’s matching gifts program to maximize contributions.
• Grant Award Processing Support: Grant award documentation, deadlines, and compliance tracked, etc. etc. etc.
• Cross Team Collaboration: Work closely with the Donor Support Specialist on gift processing, act as the liaison between Development and Marketing departments.
• Donor and Volunteer CRM Administration and Quality Assurance: Manage the donor database, ensuring accurate and timely data entry, maintenance, and reporting; ensure compliance with best practices in data management. Conduct quality assurance checks to ensure all activities, including data and gift entry, meet VCP’s standards and goals.

Competencies and Areas of Expertise

• Passion for VCP’s Mission: A deep commitment to the mission of VCP and the veterans it serves.
• Education & Experience: Bachelor’s degree or equivalent experience required. A minimum of five years of experience in nonprofit development work is essential.
• Interpersonal Skills: Exceptional interpersonal skills with a strong focus on relationship-building, self-awareness, and effective communication.
• Donor CRM Expertise: Advanced knowledge of nonprofit donor CRM systems such as Raiser’s Edge, NEON, Salesforce, or Virtuous.
• Budgeting & Accounting Knowledge: Basic knowledge of budgeting and accounting principles and practices.
• Technical Proficiency: Advanced technical skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) and social networking platforms. Ability to leverage technology for research and communication.
• Communication Skills: Strong verbal and written communication skills with the ability to develop and deliver compelling messages that align with VCP’s mission. Must be able to handle sensitive and confidential issues with discretion.
• Goal-Oriented: Self-motivated with a strong drive to set, attain, and surpass goals, with minimal supervision.
• Training & Volunteer Management: Ability to work with and train employees and volunteers to meet organizational goals.
• Confidentiality: A strong commitment to maintaining the confidentiality of information, records, and materials.
• Customer Service: Provide excellent customer service to internal and external stakeholders, demonstrating flexibility and adaptability in a fast-paced environment.
• Organizational Skills: Exceptional organizational skills with attention to detail. Ability to manage multiple projects simultaneously, using resources effectively to achieve goals.
• Team Collaboration: Must be able to engage constructively with other members of the VCP team, contributing to the overall success of the organization.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions

and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks

other than those stated in this description. Any essential function or requirement of this job will be evaluated as

necessary should an incumbent or applicant be unable to perform the function or requirement due to a disability

as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation(s) for the specific disability

will be made for the incumbent or applicant when possible.

Veterans Community Project is an equal opportunity employer and complies with all applicable federal, state,

and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against

employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or

ancestry, ethnicity, sex, pregnancy, sexual orientation, gender identity, age, physical or mental disability,

citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other

characteristic protected under applicable federal, state, or local law. All VCP employees, other workers and

representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and

conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation,

benefits, and termination of employment.