Desktop Support Technician-Frankfort at TEKsystems

Description

TEKsystems, in support of our Client, is looking to fill a Desktop Support Technician position in Frankfort, KY. The positions are for onsite technicians that will work directly with our clients end users. We are looking for knowledgeable, experienced technicians with great customer service skills. The candidates need to be experienced in desktop support: installation, troubleshooting, and repair/replace, in a primarily windows-based environment. The candidate also needs to have basic network troubleshooting skills.

 Excellent customer service and communication skills

 Computer equipment configuration, setup, and installation

 Experience in ticketing software (preferably ServiceNow)

 Ability to work under pressure

 Hardware and software experience

Skills

Windows 10, Troubleshooting, Technical support, Desktop, Customer service, Deployment, Office 365, Hardware, Printers, Hardware support, O365, Service desk, Active directory, Imaging, Phone support, Servicenow, Application support, Sccm

Additional Skills & Qualifications

Need strong communication and customer service skills - these are customer facing positions, so the ability to effectively interact with the end user community is imperative.

Will consider junior level candidates who have extensive knowledge and strong interpersonal skills.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $18.00 - $23.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Frankfort,KY.

Application Deadline

This position will be accepting applications until Dec 20, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.