Data Center Technician from Collabera

Job Title: Technical Support Technician 1 
Pay Range: $21 - $22.30/hr
Duration: 6-month contract (potential extension/conversion)
Location: New Carlisle, IN

Day to Day:

• The position responsibilities will include scaling support of several data center locations in Indiana and be responsible for day-to-day assistance with capacity management.


• The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.


• The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required.


• Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential.


• In addition to providing top-tier management and support of Company's vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively.

Key Responsibilities:

Infrastructure Delivery (ID) Network Technicians are part of the Infrastructure Operations Team, the backbone of AWS that supports our customers and their rapidly growing businesses by operating world-class data centers. Network Technicians lead projects to deploy, maintain, and expand the physical network infrastructure at AWS data centers. At Company, we always aim to exceed the expectations of our customers, and we continuously raise the standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.

As ID Network Technical Support Technician key responsibilities will include following :

• Monitoring the queue for new requests, changes or projects


• Plan and implement assigned project as per defined processes and standards


• Estimate project requirements in terms of time, cost and resources


• Follow change management guidelines during the execution of projects


• work with vendors as needed for the projects and monitor their work


• collaborate with cross functional teams including network TPM and engineers


• remain updated about the new technologies, processes and designs
  follow safety and security standards


• Troubleshoot network or physical component issues as needed during deployment


• Communicate with stakeholders and share regular updates

 Qualifications :

• Basic Networking knowledge


• Basic Cabling (Fiber Optic) Knowledge


• Basic hardware and IT system understanding


• Understand setting up servers (rack installation, wiring computers, cable installation)


• Understand TCP/IP networks


• Can lift and rack equipment up to 40 pounds


• Reliable transportation

Nice to Have:

• Experience working in a data center environment


• Time Management/Project Management skills


• Able to schedule heavy activities and meet timelines


• Strong work ethic