Customer Service Team Lead - Farmers Insurance

When opportunity knocks, dont be afraid to answer!

James Smith-Farmers Insurance in Fort Worth, Texas, is looking for an organized, and motivated leader to join our team as a Full Time Insurance Customer Service Team Lead. You will be responsible for developing and implementing sales strategies to meet company goals, managing and mentoring a team of insurance sales representatives, and maintaining strong relationships with our clients. With your leadership skills, determination, and growth mindset, we know you will be the right fit.

Are you ready to take your career to the next level?

A qualified candidate will be able to demonstrate proven success in previous sales roles, with 2+ years of insurance experience. Your base salary will begin at $40,000 with opportunities for additional compensation in the form of commissions and bonuses, with long-term advancement opportunities. Salary based on experience

If you've got what it takes to take your career to the next level, apply today!

Salary Range: $40000.00 - $52000.00 per year

Annual Base Salary + Commission

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Evenings Off

Responsibilities

Share training and education knowledge and expertise with team members.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Maintain knowledge of new products and services.

Be outstanding at relationship building.

In a timely manner, handle customer issues

Provide customers with additional information about new products and services.

Participate in regular team meetings and brainstorming sessions.

Be accountable for handling of customer renewals.

Be accountable for P&C and Life retention goals

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Confident, self-starter who works well independently.

Prior Customer Service Experience.

Must be highly self-motivated.

Great Customer Service Skills.

Problem-Solving Capabilities.

A Property & Casualty insurance license is required.

Display leadership competencies, including ability to delegate, engage, and inspire others.

Minimum 2 year prior insurance experience required.