NOW HIRING! Customer Service Representative - Soaring Promotions Management

We are expanding across Palm Desert and seeking Customer Service Representatives to meet the growing needs of our clients and provide exceptional service to both new and existing customers. This entry-level opportunity offers a clear pathway for career advancement into middle and upper management.

As a Customer Service Representative, you will play a key role in helping the community identify the programs and services that best fit their needs. Your contributions will directly impact the lives of community members by delivering tailored solutions and excellent customer service.

Customer Service Representative Responsibilities:

• Educate customers on our client’s products, services, and programs to ensure they are well-informed
• Engage with consumer accounts to initiate the sales process and provide ongoing customer support
• Maintain accurate records, logs, and documentation for both new and existing customer accounts
• Address customer inquiries regarding products and orders using client-provided information
• Adhere to enrollment eligibility criteria and company policies
• Collaborate with team members to deliver a superior customer experience and achieve sales targets