Customer Service Representative - Veterinary Care at Encore Vet Group

Join our team at Coral Springs Animal Hospital!

Are you passionate about improving the lives of pets and their families? Do you thrive in a dynamic, fast-paced environment with diverse responsibilities?

About the Position:

CSAH is an AAHA Accredited state-of-the-art 24-hour Emergency Care/Specialty & Primary Care veterinary hospital. We are seeking a full time Customer Service Representative to join our team. You'll interact with clients and team members professionally, ensuring exceptional customer service and addressing pet health needs with a positive attitude.

Job Responsibilities

• Provide caring and compassionate service to clients via telephone, email or in-person

• Create a warm, friendly, and welcoming environment

• Communicate clearly with clients, your team, and other members of the veterinary community

• Use the veterinary software to appropriately enter client/patient data,

• Keep accurate and timely medical records, and

• Schedule appointments

• Accurately process client payments and refunds

• Resolve minor client concerns and refer to supervisor when needed

Qualifications and Skills

• Excellent communication skills.

• Compassionate and caring attitude.

• Attention to detail and accuracy.

• Strong client service orientation.

• Ability to react gracefully under stressful conditions.

• Experience working a a customer service representative or receptionist in a healthcare or veterinary environment preferred

$16 - $19 an hour

compensation based on skills and experience.

Do you want to be part of a dedicated team that collaborates to make a difference in animal health every day? If you have a love for animals and a commitment to excellence, we want to hear from you!

Apply Today!

Coral Springs Animal Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.