Customer Service Representative at EPI- Electrical Enclosures

( Not Remote- In Person position)
Must be local to San Antonio, TX

EPI Enclosures & Engineering is hiring for a customer service representative with at least 2 years of prior experience. Previous experience in B2B sales is a plus. Ideal candidate must have experience using Microsoft Office and QuickBooks Enterprise. You will be building rapport with clients, so great communication skills are needed.

We are a tightly-knit and committed team who is flexible and emphasize training and development.

EPI Electrical Enclosures & Engineering is celebrating over 55 years in business. We are looking for a qualified candidate to join our team! The right candidate will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Assist customers with product-related questions
Assist new customers with opening an account to purchase
Maintain customer records and update info as needed
Help resolve customer complaints in a professional manner
Provide customers with production and shipping timelines.
Works with the office and plant teams to provide excellent customer service

*Previous experience in electrical, manufacturing, or distribution industries is a plus

Business attire is required.

Qualifications:

QuickBooks Enterprise
B2B sales

Monday - Friday 7:45 am to 5 pm

Note for applicants and recruiters: Please do not contact us directly. If you qualify and are interested in applying, please apply via Monster jobs.