Customer Service Representative - PrideStaff

An established distribution company in Rancho Santa Margarita is searching for a Customer Service Rep to provide support for a variety of administrative functions. We are looking for someone with a positive attitude and strong organizational skills. This is a temp-to-hire position and the hours are Monday - Friday, 8:30 AM to 5:30 PM. The starting pay is $20-$22 an hour, based on experience.. Once hired, there's a competitive package of employee benefits available. Some of the responsibilities include:

• Answering telephone inquiries
• Taking orders over the phone
• Processing orders & quotes - input into the company's database system
• Assisting will call and walk-in customers
• Working with customers to set up new accounts 
• Providing daily notification of customer backorders
• Working directly with billing on issues with shipments/invoices
• Working with purchasing on quotes, lead-times, and availability of products
• Communicating with drivers regularly
• Researching and resolving issues to ensure customer retention satisfaction

Customer Service Rep Qualifications:

• Previous office experience
• Retail or sales experience is a plus
• Ability to organize and maintain both paper and electronic filing systems
• Excellent written and oral communication skills
• Computer literacy with MS Office applications, including Word, Excel, and Outlook / Typing 40 wpm+
• High school diploma or equivalent

Compensation / Pay Rate (Up to): $20.00 - $22.00 Per Hour