Customer Service Representative - Farmers Insurance - Carrie Joos Agency

Carrie Joos Farmers Insurance Agency is hiring a Customer Service Representatives to support our team.

Our insurance agency is in Pekin Illinois, and we are up to big things! We provide Auto, Home, Business and Life insurance to help protect our clients and their assets. Come be a part of our winning and competitive culture!

Qualifications for the Customer Service Representative:

• Must possess the ability multi-task, prioritize, and manage time efficiently.
• Have a Property/Casualty and Life/Health license(or obtain in the first 30 days)
• Be trustworthy, dependable, and ethical.
• Must be coachable.
• Have excellent communication skills both written and verbal.
• Be motivated and determined.
• Must enjoy helping people.

We seek an energetic, coachable, and driven professional interested in helping our insurance agency grow. If you are a motivated self-starter who thrives in a fast-paced environment, we'll invest in your success. This is your opportunity for a rewarding career with excellent income and growth potential

Salary Range: $18.00 - $20.00 per hour

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Retirement Plan

Health Insurance

Responsibilities

As a Service Representative you will:

• Work closely with our Producers to provide prompt, accurate and courteous service to our clients
• As a CSR, your responsibilities will include answering billing questions, assisting with claims, updating client files and coverage
• You will review, and update policies
• Handle customer phone calls, face-to-face meetings, and general correspondence
• Maintain client activity tracking, files, billing, process payments and monitor accounts receivable

• Over 18 years of age
• High School Diploma or Equivalent
• Dynamic, kind, and caring demeanor
• Excellent written and oral/presentation skills
• Desire to work towards measurable quotas and bonuses.
• Currently possess a property/casualty and life/health insurance licenses or be able to obtain within 30 days.
• Have working knowledge of Microsoft Office
• Excellent Organizational Skills a MUST
• Must be willing to work in a high energy environment
• Must be a team player
• Must be willing to constantly learn and grow as an individual