Customer Service Representative ONSITE - Veterans Sourcing Group
Wilmington, DE 19809
About the Job
Customer Service Representative ONSITE
Pay Rate: $14/hr W2
Contract through April 2024
Location: Onsite - 503 Carr Road Wilmington DE 19809
Job Summary:
Entry level, responding to customer requests needing duplicate 1099s
Job Description:
Pay Rate: $14/hr W2
Contract through April 2024
Location: Onsite - 503 Carr Road Wilmington DE 19809
Job Summary:
Entry level, responding to customer requests needing duplicate 1099s
Job Description:
- Pension Customer Service Representative: you will be responsible for providing personalized and professional service to participants of over 630 Pension Plans in response to incoming inquiries related to their 1099 tax forms.
- This may include updating addresses, mailing, emailing, or faxing duplicate copies of annuitants 1099 tax form.
- Respond positively to participant incoming calls, providing a high level of service and quality that exceeds customer expectation.
- Provide necessary and appropriate assistance in the completion of the 1099 request both phone and mail.
- Coordinate duties and tasks by effective prioritization of responsibilities and time management.
- Attention to detail and accuracy
- Excellent written and oral communication skills
- Good problem solving and analytical skills
- Strong Customer and Team Orientation
- Ability to work independently with minimal supervision
- Proficient in MS Office: Word, Excel, and Outlook
Source : Veterans Sourcing Group