Customer Service Representative - Eastridge Workforce Solutions

Job Title: Onsite Customer Service Representative

The Onsite Customer Service Representative is essential in supporting the growth of our Milwaukee facility by providing exceptional service to internal teams and customers.

Responsibilities:

• Manage customer interactions throughout the commercial process.
• Oversee order management and product inquiries.
• Collaborate with internal teams to resolve issues promptly.
• Maintain accurate records of customer interactions.
• Provide feedback to improve service delivery.

Qualifications:

• High school diploma or equivalent; degree preferred.
• 2+ years of customer service experience.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office Suite.
• Ability to work in a fast-paced environment.