Customer Service Representative | Logistics - CRG
Newark, NJ 07101
About the Job
Customer Service Representative | Logistics
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Opportunity: Contract (26 weeks)
Compensation: $18/hour
Schedule: 10am-6:30pm (5 days)
Location: Newark, NJ
Responsibilities:
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Opportunity: Contract (26 weeks)
Compensation: $18/hour
Schedule: 10am-6:30pm (5 days)
Location: Newark, NJ
Responsibilities:
- Assist customers and business partners via telephone and email.
- Handle customer complaints in a calm, professional manner.
- Diagnose, assess, and resolve problems or issues.
- Monitor progress of delivery routes.
- Scan haul-away pods and verify stamps.
- Process changes or cancellations to delivery orders.
- Experience with Microsoft Office
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
Category Code: JN003
Source : CRG