Customer Service Representative - Masiello Employment Services

Our client, an established manufacturing company in Keene, NH, is looking for a Customer Service Representative to join their team!  This direct hire position will have you working Monday – Friday and offers $45,000 - $50,000/year based on skills and experience.

You will also be eligible for company benefits including medical, dental, short-term disability, 401k, and paid vacation.

As the Customer Service Representative your duties will include:

• Communicate clearly and professionally with customers via phone and email
• Enter orders accurately and efficiently
• Provide order and shipping information to customers
• Prepare shipping documentation
• Research root cause and quickly resolve issues
• Relationship building
• Maintain office supplies as needed
• Working in production during the slow times

Your qualifications for the Customer Service Representative position:

• High School Diploma
• 2+ years administrative/customer service experience
• Manufacturing customer service experience is a plus
• Solid computer skills
• Fast and accurate data entry
• Excellent customer service skills and positive demeanor
• Ability to troubleshoot and problem solve
• Professional verbal/written communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and work independently
• Work with a sense of urgency and commitment to follow through
• Ability to work as a team member and collaborate with others to meet company goals
• Must be willing and able to help with basic kit assembly work when needed - no heavy lifting.  

If you are a customer service professional interested in working for a small local company, please apply today! To apply for this position, please email your resume to julie@masemp.com or apply online at www.masemp.com

We are here to help! Masiello Employment Services offers phone & video interviews/meetings during this time of social distancing. We can’t wait to virtually meet you!

MAS603