Customer Service Representative - Resource Staffing
Houston, TX 77041
About the Job
Seeking 20 Inbound Call Center Representatives for the Harris County Toll Road Authority located in northwest Houston. HCTRA improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems, while upholding a commitment to leadership, public service, and quality of life.
Schedule:
Monday-Friday: 8-hour shift (between 7am - 6pm)
Saturday: 8AM-4PM
Sunday off and one day during the week
Responsibilities:
Answering inbound calls, assist callers with their EZ Tag account
Processing toll violation payments
Requirements:
Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese
Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese
Computer proficient
Typing skills 35 words per minute
Must be detail oriented and have superior communication skills
High school or equivalent
Must have a clean criminal background check
Employment Type: Full-Time
Schedule:
Monday-Friday: 8-hour shift (between 7am - 6pm)
Saturday: 8AM-4PM
Sunday off and one day during the week
Responsibilities:
Answering inbound calls, assist callers with their EZ Tag account
Processing toll violation payments
Requirements:
Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese
Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese
Computer proficient
Typing skills 35 words per minute
Must be detail oriented and have superior communication skills
High school or equivalent
Must have a clean criminal background check
Employment Type: Full-Time
Source : Resource Staffing